Financial Service Representative - Full Time

One Detroit Credit Union; Detroit (MI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401K match

Competitive benefits package

Diverse work environment

Job summary

One Detroit Credit Union is seeking a Financial Service Representative to provide exceptional service to members and prospective clients. This full-time opportunity is based in Detroit, MI, and includes responsibilities like processing loan applications and promoting financial wellness. Ideal candidates will have a high school diploma, prior banking experience, and a passion for community service.

We offer a competitive benefits package, including 401K matching and a supportive work environment that values community and growth.

Qualifications

• Two years prior banking and customer service experience.
• Identifying opportunities to enhance member financial needs.
• Professional business-like appearance.

Responsibilities

• Provides accurate, courteous, and timely professional service to members.
• Ability to operate branch independently with little or no supervision.
• Meet and exceed branch membership and lending goals.

Skills

Excellent interpersonal and communication skills

Problem-solving skills

Basic computer skills and familiarity with financial systems

Ability to handle confidential information with discretion

Education

High school diploma or GED

Some college level coursework preferred

Job description

Job Openings: Financial Service Representative - Full Time

Announcement Date: May 26, 2026

Location of Position: Detroit, MI.

Salary: Neg.

Days: Monday - Friday (some Saturdays)

Hours: 9am-5pm

Duties:

What’s your motivation? Opportunity, Creativity, Contribution? It’s all a part of working at One Detroit Credit Union! We are a mission driven credit union committed to empowering our members and strengthening our community. When you join 1DCU you become part of a team that values people, purpose and community impact. If you are looking for a role where you can make a difference every day, we encourage you to apply.

Responsibilities

• Provides accurate, courteous, and timely professional service to existing and prospective members.
• Ability to operate branch working independently with little or no supervision.
• Meet and exceed branch membership and lending goals and objectives.
• Ability to build relationships with members and identify opportunities to cross sell credit union products and services to enhance their financial well‑being.
• Process loan and new membership applications ensuring proper credit union processes are followed and adhered to.
• Process transfers between accounts and automatic distribution forms, recording all transactions according to member's request and credit union guidelines.
• Perform credit card advances, receive loan payments, and service charge payments as required.
• Assist members by providing information and answering questions about the credit union services and requirements/eligibility.

Qualifications

• High school diploma or GED required. Some college level coursework preferred.
• Two years prior banking and customer service experience.
• Identifying opportunities to enhance member financial needs, goals and objectives.
• Excellent interpersonal and communication skills.
• Ability to handle confidential information with discretion.
• Basic computer skills and familiarity with financial systems.
• Professional business‑like appearance.
• Must have a strong interest in giving back to the community.

What sets you up for Success

• A passion for helping others.
• Strong problem‑solving skills.
• A positive team‑oriented attitude.
• Commitment to delivering outstanding service.

Benefits

We offer a competitive benefits package, 401K match, and a diverse work environment in which to work and grow.