Full-Time Teller: Customer Experience Advocate

PNC Financial Services Group; Conshohocken (Montgomery County); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401(k) with company match

Paid time off

Parental leave

Educational assistance

Job summary

PNC Financial Services Group is seeking a Full Time Teller based in Conshohocken, PA. You will deliver a personalized banking experience, educate customers on digital options, and identify opportunities to expand product usage while supporting branch operations.

The role emphasizes in-office service, customer focus, and adherence to branch policies. No degree is required; prior customer service is helpful, and benefits are substantial for full-time employees.

Qualifications

• No university degree required or high school diploma acceptable
• Experience in customer service and sales is beneficial
• Strong communication and interpersonal skills are essential

Responsibilities

• Deliver a unique customer experience to improve financial wellbeing and loyalty while increasing share of wallet.
• Identify opportunities through conversations and refer to branch staff as appropriate.
• Engage customers in lobby activities and educate on digital tools for banking transactions.
• Apply product and procedural knowledge to resolve customer questions and issues.
• Maintain efficient and accurate teller and branch operations.

Skills

Banking

Customer Service

Customer Experience

Identifying Opportunities

Proactive Sales

Accountability

Client Loyalty

Leveraging Technology

Education

No Degree

Job description

PNC Financial Services Group is seeking a Full Time Teller based in Conshohocken, PA. You will deliver a personalized banking experience, educate customers on digital options, and identify opportunities to expand product usage while supporting branch operations.

The role emphasizes in-office service, customer focus, and adherence to branch policies. No degree is required; prior customer service is helpful, and benefits are substantial for full-time employees.