Full Time Teller

Armstrong Bank; Muskogee (OK); On-site; USD 21,000 - 28,000; Full time

Job summary

Armstrong Bank is seeking a Teller to provide outstanding customer service while accurately processing transactions in the lobby and drive-thru. You will verify deposits, endorsements, and signatures, and actively identify financial needs to offer suitable products.

This role emphasizes teamwork, discretion, and adherence to regulatory requirements in a fast-paced environment. The successful candidate will be friendly, proactive, and capable of handling multiple tasks with strong time

Qualifications

• Excellent customer service, communication, and problem solving skills.
• Positive, courteous, friendly, and professional demeanor.
• Must be detail-oriented and able to multi-task in a fast-paced environment.
• Basic computer skills and ability to operate standard banking software.

Responsibilities

• Processes teller transactions for lobby and drive-thru teller areas, verifying deposits and endorsements.
• Builds and maintains relationships with customers and recommends banking products or services.
• Complies with all regulatory requirements and bank policies.
• Works well in a team and takes initiative to assist customers as needed.

Skills

Customer service

Communication

Problem solving

Teamwork

Attention to detail

Time management

Tools

Cash handling systems

Job description

Summary:As a Teller, you play a vital role in our Customer’s experience by providing the highest level of Customer Service while efficiently and accurately processing transactions and identifying financial needs. A successful Teller will have a friendly personality, enjoy working as a team and will be able to take the initiative and go the “extra mile” when responding to Customer’s needs.Essential Duties and Responsibilities:Processes teller transactions for lobby and drive-thru teller areas, knowledgeable of all Teller functions including but not limited to verifying deposits, examining endorsements and negotiability of items presented, and verifying signaturesBuilds and maintains relationships with customers. Must clearly understand Armstrong Banks services, interpret customers’ needs, and recommend appropriate bank product or servicePositive, professional, proactive in everyday interactions with Customers and Co-workersFosters teamwork and collaboration to build solid relationships with co-workersAbility to apply strong critical thinking and problem-solving skills to promptly meet customer’s needsThorough knowledge and understanding of products and services offeredComplies with all regulatory requirementsOther duties and responsibilities as assignedQualifications:Excellent customer service, communication, and problem solving skillsPositive, courteous, friendly, and professionalMust be detail-oriented and able to work in a fast-paced, multi-task environmentCoordinate numerous assignments at once, showing strong time management skillsBasic Computer skillsMust work well independently and in a team-support roleAbility to maintain high level of discretion and confidentialityPhysical Requirements:Long periods of standing, sitting, typing or repetitive motionAbility to lift and carry cash drawers and coin bags/boxes