Full Time Teller

Armstrong Bank; Oklahoma; On-site; USD 32,000 - 45,000; Full time

Job summary

Armstrong Bank seeks a Teller to deliver exceptional customer service while accurately processing transactions and identifying customer financial needs. The successful candidate will be friendly, team-oriented, and proactive in responding to customer needs.

Responsibilities include handling lobby and drive-thru transactions, building customer relationships, and maintaining knowledge of bank products, with strict adherence to regulatory requirements.

Qualifications

• Excellent customer service, communication, and problem solving skills.
• Positive, courteous, friendly, and professional demeanor.
• Detail-oriented in a fast-paced, multi-task environment.
• Strong time management and ability to coordinate multiple tasks.
• Basic computer skills.
• Able to work independently and in a team.
• Maintain discretion and confidentiality.

Responsibilities

• Process teller transactions for lobby and drive-thru areas, knowledgeable of all Teller functions including but not limited to verifying deposits, examining endorsements and negotiability of items presented, and verifying signatures.
• Builds and maintains relationships with customers; interpret needs and recommend bank products or services.
• Be positive, professional, proactive in daily interactions with customers and coworkers.
• Foster teamwork and collaboration to build relationships with coworkers.
• Apply strong critical thinking and problem-solving skills to meet customer needs promptly.
• Maintain thorough knowledge of products and services offered.
• Comply with all regulatory requirements.
• Other duties as assigned.

Skills

Customer service

Communication

Problem solving

Detail oriented

Time management

Teamwork

Discretion

Job description

Summary:

As a Teller, you play a vital role in our Customer's experience by providing the highest level of Customer Service while efficiently and accurately processing transactions and identifying financial needs. A successful Teller will have a friendly personality, enjoy working as a team and will be able to take the initiative and go the "extra mile" when responding to Customer's needs.

Essential Duties and Responsibilities:

• Processes teller transactions for lobby and drive-thru teller areas, knowledgeable of all Teller functions including but not limited to verifying deposits, examining endorsements and negotiability of items presented, and verifying signatures
• Builds and maintains relationships with customers. Must clearly understand Armstrong Banks services, interpret customers' needs, and recommend appropriate bank product or service
• Positive, professional, proactive in everyday interactions with Customers and Co-workers
• Fosters teamwork and collaboration to build solid relationships with co-workers
• Ability to apply strong critical thinking and problem-solving skills to promptly meet customer's needs
• Thorough knowledge and understanding of products and services offered
• Complies with all regulatory requirements
• Other duties and responsibilities as assigned

Qualifications:

• Excellent customer service, communication, and problem solving skills
• Positive, courteous, friendly, and professional
• Must be detail-oriented and able to work in a fast-paced, multi-task environment
• Coordinate numerous assignments at once, showing strong time management skills
• Basic Computer skills
• Must work well independently and in a team-support role
• Ability to maintain high level of discretion and confidentiality

Physical Requirements:

• Long periods of standing, sitting, typing or repetitive motion
• Ability to lift and carry cash drawers and coin bags/boxes