Teller

American Bank & Trust; Moline (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

American Bank & Trust is seeking a friendly Teller to help customers with everyday banking, build relationships, and keep transactions accurate.

You will process deposits, withdrawals, check cashing, cash handling, balance your cash drawer, answer questions, and support branch teammates. Bi-lingual skills are a plus; a high school diploma is required, with 1+ years of customer service preferred.

Qualifications

• High school diploma or equivalent required.
• 1+ years of customer service experience preferred.
• Cash handling and transactional experience preferred.
• Bi-lingual helpful.

Responsibilities

• Welcome customers and provide exceptional service.
• Process deposits, withdrawals, check cashing, and other transactions accurately.
• Balance cash drawer and assist with vault balancing.
• Prepare cashier's checks and issue receipts.
• Answer branch phone calls and customer questions.
• Maintain confidentiality and follow security procedures.
• Occasionally assist at other branch locations.

Skills

Customer service

Cash handling

Bi-lingual

Mathematics

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Banking systems

Job description

As a Teller, you will help customers with their everyday banking, build relationships, keep things accurate and secure, and have a little fun along the way. If you are friendly, dependable, and enjoy being part of a team, come grow with us!Every day is a little different, but you can expect to:Welcome customers with a smile and provide exceptional serviceProcess deposits, withdrawals, check cashing, and other transactions accuratelyPrepare cashier's checks and issue receiptsBalance your cash drawer and assist with vault balancingAnswer customer questions and branch phone callsBuild relationships and connect customers with products and services that fit their needsSupport teammates and contribute to a positive branch cultureFollow security procedures and maintain customer confidentialityOccasionally assist at other branch locations as neededKnowledge/Skills/AbilitiesExcellent written and verbal communication and interpersonal skills.Thorough understanding of customer service and Bank products/services.Ability to remain friendly and calm in stressful situations.Above average knowledge of fundamental mathematics.Education/Experience/Licenses/CertificationsHigh school diploma or recognized equivalent required.1+ years of customer service experience preferred.Experience in retail sales preferred.Experience in a professional financial environment is preferred.Cash handling and transactional experience preferred.Bi-lingual preferred.Equipment/SoftwareAbility to operate general office equipment, banking equipment, and banking systems.Proficient in Microsoft Office Suite.Physical RequirementsThe physical demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed mainly in an office setting. Hand-eye coordination is necessary to operate computers and various pieces of office equipment.ActivityStanding: Occasionally (40-69%)Sitting: Occasionally (40-69%)Bending: Rarely (0-39%)Reaching: Rarely (0-39%)Lifting: Occasionally (40-69%) 20 ibs