Full-Time Teller

First Financial Credit Union; Deming (NM); On-site; USD 28,000 - 38,000; Full time

Job summary

First Financial Credit Union in Deming, NM seeks a reliable Teller to greet members and handle routine transactions with accuracy and courtesy.

You will balance cash drawer, process deposits and withdrawals, and assist with services while maintaining security procedures and records. The role requires 6 months cash-handling experience and a high school diploma; the environment values teamwork and excellent member service.

Qualifications

• Must communicate effectively with members and co-workers.
• Demonstrate accuracy and attention to detail in cash handling.
• Ability to work in a fast-paced, customer-focused environment.

Responsibilities

• Greet members and perform routine teller transactions including deposits, withdrawals, transfers and check cashing.
• Assist members with safe deposit access and with money orders or cashier’s checks.
• Balance the teller drawer and comply with security procedures.
• Identify opportunities to offer additional services and guide members to the appropriate departments.
• Perform miscellaneous tasks such as typing, filing, and answering the telephone.

Skills

Cash handling

Customer service

Effective communication

Attention to detail

Bondable

Teamwork

Education

High school diploma or equivalent

Job description

Description

Performs member transactions, involving paying and receiving cash and other negotiable instruments. Posts deposits, provides account balances and related activities. Must keep accurate records of all transactions.

Essential Duties

1. Greet members in a professional and courteous manner and perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cashing. Must keep accurate records of all transactions.
2. Assist authorized members with entrance to safe deposit boxes, sell money orders, and cashier’s checks.
3. Balance teller drawer at the end of shift and comply with all policy and control procedures. Ensure strict adherence to established security procedures.
4. Identify and suggest additional services where possible and provide routine information concerning services and direct members to appropriate departments.

Non-essential Functions

1. Other duties as assigned. May perform a variety of miscellaneous tasks including typing, filing, computer input & answering the telephone.

Scheduling & Benefits

• Schedule includes working rotating Saturdays.
• Benefits include paid time off (vacation time, sick time, personal absence, holidays), health insurance (medical, dental, vision), 401(k) with company matching, wellness reimbursement, tuition reimbursement, and much more!

Expectations

1. Provide courteous and professional service by establishing positive and supportive relationships with internal and external members.
2. Greet members promptly and respond appropriately to member service requests.
3. Process the average # of transactions per month, established per branch.
4. Maintain a monthly balancing record established by the Excessive Balancing Guidelines.
5. Other expectations are summarized on Teller Performance Expectations and Measurements.

Requirements

Education:

High school graduate or equivalent

Experience:

6 months cash-handling experience, plus must be bondable.

Knowledge, Skills, Abilities:

Must communicate effectively with members, supervisors & co-workers. Perform minor math calculations & balance large amounts of money & negotiable instruments. Demonstrate accuracy & attention to detail and cooperative team spirit. Ability to work in a changing environment & demonstrate knowledge of basic customer service & identifying member financial needs. Ability to deal with stressful situations and to work effectively with busy member traffic and workload and display a professional appearance and good attitude.