Full Time Team Lead

CircusTrix, LLC; Arvada (CO); On-site; USD 17,616 - 25,089; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k eligibility

Job summary

CircusTrix, LLC is seeking a Team Lead for full-time or part-time roles, onsite at our Arvada park. The Team Lead is responsible for delegating tasks and providing support to team members during busy shifts. Candidates should be at least 18 years old and have leadership experience in customer service.

Compensation starts at $15.50 per hour, with potential benefits for full-time staff including medical and retirement options. Join us and help ensure a safe and enjoyable environment for our guests!

Qualifications

• 18 years of age or older.
• Minimum of 6 months of experience in a customer service industry.
• Experience in retail, amusement parks, or entertainment is a plus.

Responsibilities

• Delegate responsibilities to Team Members.
• Provide support to Team Members as needed.
• Execute sales and identify sales opportunities.
• Maintain park safety and cleanliness.
• Complete incident reports during shifts.

Skills

Leadership and initiative

Customer service experience

Proficiency in MS Office Suite

Reliability and organization

Job description

CircusTrix, LLC dba Sky Zone (Defy/Rockin’ Jump) – Team Lead (Full-time or Part-time, Onsite)

Position Overview

The Team Lead is an entry-level leadership position designed to give employees delegation and ownership responsibilities during a park shift. Team Leads are trained in basic leadership skills and principals to help effectively support daily park operations and mentor other Team Members.

Qualifications

• 18 years of age or older.
• Demonstrates leadership and initiative either through a formal leadership role or within work, schooling, or extracurricular experiences.
• Minimum of 6 months of work experience ideally within a high-volume customer service industry such as retail, restaurant, fitness, or recreation.
• Retail sales and/or amusement park or entertainment industry experience are considered a plus.
• Possesses basic proficiency in technology such as MS Office Suite, Teams, and point of sale (POS) systems.
• Available to work nights, weekends, and holidays as needed.
• Reliable, coachable, self‑motivated, and organized.

Responsibilities

• Provide necessary delegation to Team Members so shifts across all departments run as smoothly as possible.
• Provide hands‑on support to Team Members by jumping into any department when extra help is needed.
• Execute membership sales at the front desk and identify sales opportunities while walking the park or assisting in other departments.
• Help enforce park safety policies and ensure the park is running smoothly.
• Educate other Team Members in the moment if there’s an issue with guest safety that’s not being corrected.
• Help maintain a clean environment and perform janitorial duties throughout the shift.
• Complete any incident reports that happened during the shift.
• Assist with initiating and coordinating opening or closing park procedures.
• Ensure any additional shift duties outlined for that day are complete before leaving.

Physical Requirements

• Ability to remain stationary and move around the park for long periods of time.
• Ability to lift and/or move a minimum of 20 pounds.
• Ability to frequently communicate and interact with employees and customers in a busy and often loud indoor environment.

Compensation

Compensation ranges from $15.50/hr based on qualifications and experience. Full‑time Team Leads are eligible for benefits including medical, dental, and vision (401k eligibility based on age and tenure requirements).