Child Care Worker/Receptionist - Bilingual

Child & Family Center; Santa Clarita (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage (EE)

401K with company match

Paid holidays

Vacation time accrual

Health insurance

Life insurance

Paid time off

Parenting leave

Job summary

Child & Family Center is hiring a bilingual Child Care Worker/Receptionist in Santa Clarita, CA. You will be the first contact for visitors, provide child care during sessions, and perform clerical tasks including scheduling, data entry, and answering the main phone line.

A key focus is ensuring safety and delivering high-quality customer service in a diverse environment. The role requires at least two years in hospitality/administrative services with childcare experience, proficiency with

Qualifications

• Two years of work experience in hospitality or administrative services with childcare experience.
• Proficiency with Microsoft Office Suite or similar software.
• Preference for AA degree or Early Childhood education.
• Bilingual in Spanish required.

Responsibilities

• Welcome and greet clients and visitors.
• Respond to inquiries with courteous, helpful service.
• Maintain security by monitoring logbook and issuing visitor badges.
• Answer phones and direct calls to the right staff.
• Schedule appointments and send reminders.
• Provide interpretation support as needed.

Skills

Bilingual in Spanish

Strong communication

Organizational skills

Customer service

Education

AA degree or Early Childhood education

Tools

Microsoft Office

Job description

Child Care Worker/Receptionist - Bilingual

Child & Family Center

Job Category

Overview

Description

At Child & Family Center, we believe that when unity in diversity exists, progress and growth is inevitable and that diversity goes beyond gender & race. We aim for a diverse workforce and strongly encourage candidates of all backgrounds & experiences to apply.

Salary range (final salary offer is based on a number of factors, such as certifications, experience, and more):

$16.50 - $18.50 per hour

PLUS!

An additional $0.9615/hour Bilingual Spanish Differential

Hours: Monday - Thursday 10:15am - 7:15pm and Friday 8:15am - 5:15pm

Benefits we offer!

• 15 paid Holidays including 1 week holiday closure (paid) in December through January
• Paid birthday floating holiday
• Vacation time accrual increases with tenure
• Sick Time
• Medical Coverage
• Agency paid Dental & Vision Coverage (for EE-Only coverage)
• Voluntary Family Medical, Dental, Vision Coverage
• Agency paid Long Term Disability
• Agency paid Employee Life Insurance & Employee Accidental Death and Dismemberment
• Voluntary Employee and Family Life Insurance, and Family Accidental Death and Dismemberment
• 401K available with discretionary Agency match
• Employee Wellness Program

MINIMUM QUALIFICATIONS:

• Two years of work experience in hospitality or administrative services and experience providing childcare to children
• Good knowledge and skill with Microsoft Office Suite or similar products, and other software as required. Requires the ability to independently use a computer and learn necessary computer programs.
• Preference will be given to applicants with an AA degree and Education in Early Childhood, but all applicants with the above qualifications are encouraged to apply.
• Good organizational skills and flexibility required.
• Strong communication skills (i.e., speaking and writing)
• Bilingual in Spanish to meet the client’s needs
• Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy. May be required to obtain a Class II California driver’s license.
• Must pass all applicable health, fingerprint/LiveScan and DMV clearances.

JOB PURPOSE:

The Child Care Worker/Receptionist serves as the first point of contact with visitors and clients and provides child care services to children of parents attending sessions. The Child Care Worker/ Receptionist will utilize developmentally appropriate activities for the children and ensure the safety of the children during the scheduled appointments. Additionally, this position provides assistance to individuals by responding to routine questions, providing general information, answering the main phone line, entering appointments, managing electronic calendars, and performing general clerical duties such as data entry, typing and faxing.

ESSENTIAL JOB FUNCTIONS:

Child Care

1. Supervise children and engage with them in developmentally/age appropriate activities while parent/legal guardian is in a therapy/group session with C&FC direct care staff, ensuring that the children are supervised at all times and never left unattended.

2. Inform designated supervisor immediately if child abuse or neglect is suspected or if there is a noticeable change in a child’s mood or behavior.

3. Complete and maintain department data logs, sign-in sheets, cleaning schedule logs and other additional administrative tasks as assigned.

4. Maintain a safe and healthy environment per department’s cleaning schedule, protocols and guidelines. Responsible for keeping the reception and childcare areas clean and organized.

5. Performs other child card duties as assigned.

1. Welcome and greet all clients and visitors.

2. Respond to client, visitors and staff inquiries in a courteous manner providing exceptional customer service.

3. Maintain security by monitoring logbook and issuing visitor badges.

4. Answer telephones and direct calls to the appropriate employee while maintaining a polite, consistent phone manner using proper phone etiquette.

5. Facilitate client flow by notifying therapists of client’s arrival, being aware of delays/cancellations and communicating with client/clinical staff; schedule client appointments and conduct follow up reminder calls.

6. Alert Crisis team of possible crisis situation.

7. Provide general office support with a variety of clerical activities and related tasks. Complete and maintain department data logs, sign-in sheets, cleaning schedule logs and other additional administrative tasks as assigned.

8. Responsible for keeping the reception areas clean and organized.

9. Provide interpretation support as needed for phone calls and sessions.

10. Performs other reception duties as assigned.

WORK SCHEDULE: (subject to change based on Center’s needs)

FLSA Status: Non-Exempt – Full Time

Work-Week: Sunday – Saturday

Actual work schedule as agreed with Direct Supervisor and based on business/program needs.

SUPERVISORY REQUIREMENTS:

Supervisory Requirements: None.

PHYSICAL REQUIREMENTS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to:
• Walk
• Use hands to finger
• Handle or feel objects, tools, or controls, and talk or hear
• Stand and sit
• Reach with hands and arms, and stoop, kneel, crouch, or possibly crawl.
• Occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

This Agency is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Type: Full-time

Pay: $16.50 - $18.50 per hour

• 401(k)
• 401(k) matching
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday

Ability to commute/relocate:

• Santa Clarita, CA: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What are your salary requirements?
• Are you available to work: Monday - Thursday 10:15am - 7:15pm and Friday 8:15am - 5:15pm?

Santa Clarita, California, United States