Full-Time Store Operations Leader — Customer-Focused Growth

CVS Health; Knoxville (TN); On-site; USD 25,000 - 39,000; Full time

Job summary

CVS Health is seeking an Operations Manager to lead store execution and drive performance while building customer loyalty through excellent service. Reporting to the Store Manager, you will supervise the store team, manage staffing, training, inventory, and financials to ensure smooth daily operations.

The role emphasizes strong leadership, initiative, and a focus on safety and quality, with responsibilities outlined for overall store management and policy implementation.

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Lead others and supervise store crew; communicate information openly and timely; support Store Manager with action plans.
• Provide customer service leadership; assist customers with questions and issues.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Leadership

Supervision

Influencing

Education

High School diploma or equivalent

Job description

CVS Health is seeking an Operations Manager to lead store execution and drive performance while building customer loyalty through excellent service. Reporting to the Store Manager, you will supervise the store team, manage staffing, training, inventory, and financials to ensure smooth daily operations.

The role emphasizes strong leadership, initiative, and a focus on safety and quality, with responsibilities outlined for overall store management and policy implementation.