Full-Time Store Merchandising Supervisor

Kohl's; Papillion (NE); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Merchandising Supervisor to lead a team in delivering exceptional customer service and maintaining high merchandising standards. In this dynamic role, you will coach and develop associates, ensuring that the sales floor is well-presented and stocked according to company guidelines. Your leadership will foster a positive and inclusive culture while driving performance through effective training and operational support. If you are passionate about retail and have a knack for merchandising, this opportunity is perfect for you to make a significant impact in a thriving environment.

Qualifications

• Must be at least 18 years old with strong communication skills.
• 2 years experience in retail preferred, supervising teams.

Responsibilities

• Lead and coach associates in merchandising and customer service.
• Maintain store merchandising standards and product presentation.
• Execute pricing activities and support operations team.

Skills

Verbal Communication

Written Communication

Interpersonal Skills

Customer Service Mindset

Team Leadership

Education

High School Diploma or Equivalent

Tools

Handheld Scanners

Job description

About the Role

As Merchandising Supervisor you will be the expert in merchandising and leading associates to deliver excellent customer service through sales floor merchandising, pricing and recovery. You will teach, coach, develop and supervise associates while consistently executing merchandising processes.

What You’ll Do

1. Execute store merchandising standards following visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store in partnership with the Merchandising Manager.
2. Maintain a well recovered selling floor where product is displayed in a manner that is clear, easy to understand and compelling to the customer.
3. Maintain appropriate levels of product on the sales floor by remerchandising and replenishing as necessary based on sell through and seasonal changes.
4. Coach, teach and train merchandising associates to accurately and efficiently execute company merchandising direction to brand standards.
5. Execute pricing activities in store, ensuring that price changes, sign changes and ticketing procedures are completed accurately and efficiently.
6. Support the training of associates on merchandising standards, product knowledge, and tools adhering to Kohl’s brand standards.
7. Support and partner with the Operations team on merchandising incoming product, ensuring efficient execution.
8. Lead with integrity, honesty and foster teamwork in an engaged and inclusive culture.
9. Exercise good judgment; take appropriate partners as needed.

Modeling, guiding and providing direction to associates

1. Demonstrate and coach a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues.
2. Lead by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty).
3. Support strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing.
4. Prevent loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention.
5. Monitor and adjust resources as dictated by the business to support customer needs and workload demands when assigned as leader on duty.
6. Use key performance indicators (KPIs) to make informed business decisions that drive overall store results.

Accomplishing multiple tasks within established timeframes

1. Train, monitor and reinforce company policies, procedures, standards and guidelines.
2. Maintain adherence to company safety policies for the safety of all associates and customers.
3. Key holder responsibilities include opening and closing store processes, and providing direction to associates.
4. Other responsibilities as assigned.

What Skills You Have

Required

1. Must be at least 18 years of age or older.
2. Strong verbal / written communication and interpersonal skills.
3. Flexible availability, including days, nights, weekends, and holidays.

Preferred

1. 2 years experience in retail or similar industry.
2. Experience supervising teams or associates, including the responsibility for coaching to achieve daily performance goals.

Essential Functions

The requirements listed below are representative of functions you will be required to perform; however, you may be required to perform additional functions. Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

1. Ability to perform the accountabilities listed in the “What You’ll Do” Section.
2. Ability to satisfactorily complete company training programs.
3. Ability to comply with dress code requirements.
4. Basic math and reading skills, legible handwriting, and basic computer operation.
5. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
6. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
7. Perform work in accordance with the Physical Requirements section.

Physical Requirements

1. Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
2. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
3. Ability to stand / walk for the duration of a scheduled shift (at least 8 hours).
4. Ability to visually verify information and locate and inspect merchandise.
5. Ability to comply with health and safety standards.

Pay Starts At : $18.10