Full-Time Store Associate: Customer Service & Merchandising

ALDI USA; North Madison (IN); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

401(k) Plan

Company 401(k) Matching Contributions

Employee Assistance Program (EAP)

PerkSpot National Discount Program

Medical, Prescription, Dental & Vision

Job summary

ALDI USA in Indiana is seeking a dedicated Store Associate to support merchandising, stocking, cashiering, and store cleanliness while delivering outstanding customer service. You’ll work with the ALDI team to enhance the shopping experience.

Position is Full-Time with average 30+ hours per week. Starting wage is $19.00 per hour with scheduled increases over five years, reflecting career growth within the store team.

Qualifications

• Ability to provide prompt and courteous customer service.
• Ability to operate all store equipment such as cash registers, floor scrubber, pallet jacks, handheld devices, computers, etc.
• Ability to interpret and apply ALDI operating policies and procedures.
• Ability to effectively communicate both verbally and in writing.
• Ability to perform basic arithmetic such as addition, subtraction, multiplication, and division.
• Ability to follow instructions and pay attention to detail.
• Ability to work both independently and with others.
• Ability to organize, prioritize and complete assigned tasks to maximize productivity within established timeframes.
• Ability to maintain reliable and prompt attendance.
• Ability to meet availability requirements.

Responsibilities

• Models and fulfills all customer service principles and escalates concerns to store management as necessary.
• Informs store management of loss due to outdated or damaged products.
• Properly utilizes the point-of-sale (POS) system to accurately scan and process customer purchases and informs store management of scanning concerns or errors.
• Adheres to cash policies and procedures.
• Follows the line policy and opens additional check lanes as required to ensure an efficient checkout.
• Stocks shelves and displays neatly while following merchandising planograms to maximize sales.
• Complete curbside pickup orders by accurately retrieving items from the store, verifying order contents, and ensuring timely delivery to customers’ vehicles from the staging area.
• Maintains zone standards and merchandising standards at all times.
• Assists store management in achieving operational efficiency goals.
• Assists store management in achieving total loss goals.
• Complies with all established company policies and processes.
• Supports store management in providing a safe working environment by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining equipment in proper working order.
• Adheres to inventory procedures and product handling guidelines.
• Performs general cleaning tasks to company standards.

Skills

Customer service

Cashiering

POS system operation

Merchandising

Stocking

Teamwork

Attention to detail

Attendance

Availability

Education

High school diploma or equivalent

18 years or older

Retail experience preferred

Tools

Cash registers

Job description

ALDI USA in Indiana is seeking a dedicated Store Associate to support merchandising, stocking, cashiering, and store cleanliness while delivering outstanding customer service. You’ll work with the ALDI team to enhance the shopping experience.

Position is Full-Time with average 30+ hours per week. Starting wage is $19.00 per hour with scheduled increases over five years, reflecting career growth within the store team.