Full Time-Service Coordinator- Collinson

Abel Bishop & Clarke Realty; Akron (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

ABC Management is seeking a Residential Services Coordinator to help residents age in place by linking them to community resources and support services. You will develop retention programs, coordinate wellness clinics and events, and report on resident needs while ensuring compliance with Fair Housing laws.

The role involves strong collaboration with staff and community providers, case management, and ongoing documentation. Candidates with a related bachelor’s degree and LSW are preferred.

Qualifications

• Bachelor’s degree beneficial with concentration in Social Work, Psychology, Gerontology, Mental Health or Counseling.
• 1–3 years of experience beneficial.
• Licensed Social Worker (LSW) beneficial.
• Ability to develop programs and calendar/newsletter.
• Strong communication of entitlement programs and resident support.

Responsibilities

• Interact with residents, monitoring their conditions, needs and the services they are receiving.
• Act as liaison between residents and management.
• Assessments, reassessments, and referrals.
• Develop and manage programs to enhance quality of life and increase cognitive stimulation.
• Case and crisis management.
• Reporting, documenting and record-keeping; networking and community building.
• Develop monthly calendar and newsletter.
• Attend corporate service coordinator meetings and coalitions with Senior Service Providers.
• Other responsibilities as assigned by the direct supervisor.

Skills

Administrative skills

Analytical skills

Communication

Computer skills

Coordinating skills

Creative skills

Leadership skills

Mathematical skills

Education

Bachelor’s degree (beneficial)

Tools

Excel

Outlook

Publisher

Word

Job description

Job SummaryProvide the opportunity for residents to age in place, despite declining health problems, poverty and emotional stress by linking them to the community and supportive services they need to continue living independently. Develop strong resident retention programs and identify abnormal physical, behavioral and unit conditions seeking solutions for these conditions. This position operates within and contributes to an environment in compliance with Fair Housing laws and Equal Employment Opportunity.Education Qualifications:Education: Bachelor’s Degree beneficial with a concentration in Social Work, Psychology, Gerontology, Mental Health or CounselingWork Experience: 1-3 years of experience beneficialLicenses/Certifications: Licensed Social Worker (LSW) beneficialEssential Responsibilities• Interact with residents, monitoring their conditions, needs and the services they are receiving• Act as liaison between residents and management• Assessments, reassessments, and referrals• Develop and manage programs to enhance quality of life and increase cognitive stimulation• Case and crisis management• Reporting, documenting and record-keeping, networking and community building;• Develop monthly calendar and newsletter• Attend corporate service coordinator meetings and coalitions with Senior Service Providers• Other responsibilities as assigned by the direct supervisorEssential Skills & Abilities• Administrative Skills - general office duties, answering phones, case notes• Analytical Skills - ability to analyze appropriate alternatives for resident care; assess problems and match appropriate resources• Communication/Language Skills - ability to effectively explain entitlement programs and assist residents with applications; ability to effectively communicate with residents and site staff; ability to write monthly newsletter and calendar; ability to write proposals and letters on behalf of residents• Computer Skills - Excel, Outlook, Publisher, Word• Coordinating Skills - ability to coordinate all activities and services such as wellness clinics, podiatry clinics, audiology clinics, diabetic clinics, health fairs, bookmobiles, and speaker’s bureau• Creative Skills - ability to market property and its programs on a regular basis by attending community meetings; ability to develop programs that are informative and beneficial• Leadership Skills - ability to develop a relationship with site staff and community organizations; ability to initiate projects; ability to lead residents in activities• Mathematical Skills - ability to use basic math skills in monthly reports and budgetingWorking ConditionsWork is typically performed in a normal office environment with moderate noise level. Walking, sitting or standing may be required depending on the activity. It may be necessary to lift up to 10 pounds depending on the activity.ABC Management is an Equal Opportunity Employer. Thorough background check is required.