Full Time Server Assistant/Busser- Summer on Music Lane

Bunkhouse; Austin (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free room nights

Discounted and Friends & Family Rates

Generous Paid Time Off

Job summary

Hotel Magdalena in Austin, Texas, seeks a Server Assistant to assist food service staff, maintain dining areas, and support bar operations. The role focuses on delivering friendly service, maintaining cleanliness, and stocking supplies to ensure smooth guest experiences.

As part of the Hotel Magdalena team, you will help uphold the property’s culture and guest satisfaction. This on-site role emphasizes teamwork, safety, and attentiveness to guest needs across dining and bar areas.

Qualifications

• Six (6) months related experience in hospitality or service industry.
• Must be able to speak, read, write and understand the primary language(s) of the workplace.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedures manuals.

Responsibilities

• Adhere to dress code policies during shift.
• Perform serving, cleaning, and stocking duties to facilitate customer service.
• Maintain supplies of linens, silverware, glassware, dishes, and trays.
• Ensure beverage and ice dispensers and serving areas are stocked.
• Set tables with clean linens and condiments.
• Scrape and stack dirty dishes and transport to kitchens for cleaning.
• Wash glasses and serving equipment at bars.
• Serve water, coffee and standard appetizers to patrons.
• Communicate with departments and upper management to meet hotel needs.

Skills

Hospitality experience

Customer service

Communication

Attention to cleanliness

Job description

The Opportunity:

A Server Assistant will assist food service employees in delivering food to tables, maintain cleanliness and attend to needs behind the bar, clean tables, carry dirty dishes, replace soiled table linens; setting tables; replenish supply of clean linens, silverware, glassware, and dishes; and serve water, appetizers and coffee to patrons.

Organization- Hotel Magdalena

The person in this position must have excellent communication skills, the ability to resolve conflict, and a thorough understanding of Bunkhouse policies. A Server Assistant must develop and maintain the company's culture, values and reputation in the public eye and with all staff, guests, vendors and partners.

About our Company:

Life gathers around water in Texas, and Hotel Magdalena honors our spring-fed culture and the community that grows near it. The design of the 89-room hotel takes inspiration from the local lake house ethos of the 1970s, situated amongst rolling grounds and natural beauty inspired by Texas. The Magdalena is also home to Summer House on Music Lane and Magdalena Bar, offering locals and visitors alike more places to hang out and experience the best of Austin, off of South Congress. Summer House on Music Lane, the full-service restaurant at Hotel Magdalena, is inspired by the casual sophistication that defines a lake house weekend. The menu features honest cooking taking cues from old school hospitality but with a decidedly unpretentious, Austin sensibility. We are open to the public every day of the week on South Congress, more than a hotel restaurant!

We're Proud to Offer Exceptional Benefits, which Include:

• Medical, Dental, Vision, 401K with company match
• Free room nights, Discounted and Friends & Family Room Rates
• Generous Paid Time Off
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace
• Discounts at various retailers -Apple , AT&T, Verizon, Headspace and many more!

Key Responsibilities:

• Adhere to dress code policies during shift
• Perform serving, cleaning, and stocking duties in order to facilitate customer service
• Ensure immediate response is given to any and all guest comments and concerns and inform immediate supervisor of concerns and assist implementing corrective measure when necessary
• Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays
• Ensure sure that beverage and ice dispensers, cabinets, serving areas are stocked
• Replenish supplies of food and equipment at service bars/satellite service stations
• Stock refrigerating units with wines and bottled beer, and replace empty beer keg
• Set tables with clean linens, condiments, and other supplies
• Scrape and stack dirty dishes, and carry dishes and other tableware to kitchens for cleaning
• Clean tables, counters, shelves, walls, furniture, and equipment in food service areas and other areas of restaurants, and mop and vacuum floors
• Wash glasses and other serving equipment at bars
• Clean up spilled food, drink and broken dishes, and remove empty bottles and trash
• Serve ice water, coffee, and standard appetizers (i.e. bread/butter or chips/salsa) to patrons
• Ensure open lines of communication with all departments and upper management via email, logbooks, meetings, etc., to ensure all needs of the hotel are met
• Maintain a high level of cleanliness and safety in the work area
• Ensure that all equipment is maintained in good, safe working condition
• Maintain an increased awareness of safety issues throughout the property
• Keep abreast of safety and emergency procedures and OSHA requirements
• Attend relevant meetings
• Adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction

Based upon fluctuating demands of the operation and in order to exceed expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.

Qualifications:

• Six (6) months related experience in hospitality or service industry
• Must be able to speak, read, write and understand the primary language(s) of the workplace
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedures manuals

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.