Full-Time School-Based Patient Access Specialist

Cincinnati Children's; Cincinnati (OH); On-site; USD 25,000 - 30,000; Full time

Job summary

Cincinnati Children's is seeking a Patient Access Representative for the Pleasant Hill SBHC, rotating between CPS locations Pleasant Hill and Midway. The role supports patient registration, scheduling, and front-end processing in a fast-paced health system.

The position is full-time (40 hours/week) with a starting pay range of $17.80–$21.51 per hour, based on experience and equity. Emphasis on patient safety, HIPAA confidentiality, and compliant Revenue Cycle activities.

Qualifications

• High school diploma or equivalent.
• No directly related experience.

Responsibilities

• Safety - Ensures patient safety by identifying the correct patient, identifying special needs and preparing isolation precautions for patients with Infectious Disease indicators.
• Customer Service - Assists and services patients, families, staff and external agencies in patient registration, admission and scheduling; resolves questions per policies; contacts outside representatives for information.
• HIPAA/Confidentiality - Maintains confidentiality of patient/family information; accesses only necessary records.
• Compliance - Completes documents and questionnaires to ensure regulatory compliance (JCAHO, CMS, ODH).
• Revenue Cycle Support - Supports Revenue Cycle, Health Information Management, and Regulatory by ensuring data/forms are entered accurately; communicates system issues to management.

Education

High school diploma or equivalent

No directly related experience

Job description

Cincinnati Children's is seeking a Patient Access Representative for the Pleasant Hill SBHC, rotating between CPS locations Pleasant Hill and Midway. The role supports patient registration, scheduling, and front-end processing in a fast-paced health system.

The position is full-time (40 hours/week) with a starting pay range of $17.80–$21.51 per hour, based on experience and equity. Emphasis on patient safety, HIPAA confidentiality, and compliant Revenue Cycle activities.