School-Based Patient Access Navigator

Ispn Psych; Pleasant Hill (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Cincinnati Children’s is hiring a Patient Access Representative for school-based health center sites in Pleasant Hill and Midway. The role focuses on accurate patient registration, scheduling, and protecting patient privacy under HIPAA guidelines.

It requires a high school diploma and no direct related experience. You will rotate between Pleasant Hill Academy SBHC and Midway School SBHC, work full-time, 40 hours/week, with a starting pay range of $17.80–$21.51 per hour.

Qualifications

• High school diploma or equivalent.
• No directly related experience.

Responsibilities

• Safety - Ensures patient safety by identifying the correct patient, identifying special needs and preparing isolation precautions for patients with infectious disease indicators.
• Customer Service - Provides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling; investigates and resolves customer requests, questions or problems per policies.
• HIPAA/Confidentiality - Maintains confidentiality, protects and safeguards patient/family personal medical and financial information at all times during collection, use and storage; accesses only information necessary to perform duties.
• Compliance - Completes and authenticates documents and questionnaires to ensure regulatory compliance (JCAHO, CMS, ODH).
• Revenue Cycle Support - Supports Revenue Cycle, Health Information Management, and Regulatory by ensuring data and forms are entered correctly and communicating system errors or needed changes to management.

Education

High school diploma or equivalent

Job description

Cincinnati Children’s is hiring a Patient Access Representative for school-based health center sites in Pleasant Hill and Midway. The role focuses on accurate patient registration, scheduling, and protecting patient privacy under HIPAA guidelines.

It requires a high school diploma and no direct related experience. You will rotate between Pleasant Hill Academy SBHC and Midway School SBHC, work full-time, 40 hours/week, with a starting pay range of $17.80–$21.51 per hour.