Full-Time Roof Host: Welcoming Front-of-House Pro

ROOF on theWit; Chicago (IL); Presencial; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits package

Descripción de la vacante

theWit Hotel in Chicago seeks a friendly Guest Service Agent to greet guests, manage reservations, and seat guests in a welcoming dining environment. You will be the first point of contact, ensuring smooth service and accurate information on menus and wait times.

Ideal candidates have 1+ year hotel or hospitality experience, strong English skills, and the ability to multitask in a fast-paced setting while maintaining a warm, polished demeanor.

Formación

• 1+ year of experience in hotel or related field preferred.
• Strong customer service orientation and hospitality mindset.
• Excellent verbal and written communication in English.

Responsabilidades

• Greet and seat guests, manage reservations and seating flow.
• Answer phone inquiries about reservations, menus, and wait times.
• Maintain clean, organized, and welcoming dining area.
• Assist servers and managers with front-of-house tasks as needed.
• Handle guest concerns professionally and escalate when necessary.
• Know the menu, specials, and events to inform guests.

Conocimientos

Customer service

English proficiency

Communication

Multitasking

Organizational skills

Walk/stand long periods

Herramientas

Reservation systems

POS systems

Safety procedures

Descripción del empleo

theWit Hotel in Chicago seeks a friendly Guest Service Agent to greet guests, manage reservations, and seat guests in a welcoming dining environment. You will be the first point of contact, ensuring smooth service and accurate information on menus and wait times.

Ideal candidates have 1+ year hotel or hospitality experience, strong English skills, and the ability to multitask in a fast-paced setting while maintaining a warm, polished demeanor.