Full-Time Retail Security & Customer Care Patrol

Allied Universal; Campbell (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal in Campbell, CA is seeking a Security Officer Full Time Patrol Customer Care to protect shoppers, tenants, visitors and staff while providing exceptional customer service. You will patrol retail areas, monitor access, respond to concerns, and foster a welcoming environment with teamwork and reliability.

Minimum 6 months of security experience, HS diploma or equivalent, and licensure are preferred.

Qualifications

• 6 months of security-related experience or training.
• State/city security license preferred.
• Guard card/license preferred.
• Customer service experience preferred.
• Access control and badge experience preferred.
• Must be 18+ (unarmed) or 21+ (armed).
• Background check and drug screen required by law.
• License requirements vary by state/locality.

Responsibilities

• Provide customer service to shoppers, tenants, visitors, and staff by following security procedures and location policies.
• Conduct regular patrols of retail common areas, corridors, parking, loading zones, and perimeters.
• Respond to incidents and concerns calmly, escalating to supervision as needed.
• Monitor for unusual activity and deter unauthorized access, theft, or vandalism.
• Document patrols and incidents and communicate findings to site management.

Skills

Customer service

Patrol procedures

Access control

Teamwork

Problem solving

Education

High school diploma or equivalent

Tools

Guard card/license

Job description

Allied Universal in Campbell, CA is seeking a Security Officer Full Time Patrol Customer Care to protect shoppers, tenants, visitors and staff while providing exceptional customer service. You will patrol retail areas, monitor access, respond to concerns, and foster a welcoming environment with teamwork and reliability.

Minimum 6 months of security experience, HS diploma or equivalent, and licensure are preferred.