Unarmed Security Officer: Retail Patrol & Customer Care

AUS; Campbell (CA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Smart Tools access

Career growth opportunities

Medical, dental, vision and life保险

Job summary

Allied Universal in Campbell, CA is seeking a Security Officer Full Time Patrol Customer Care to protect clients across Retail/Malls and other sites. You will patrol, deter incidents, assist visitors, and provide exceptional customer service with a people-first approach.

As an Unarmed Patrol Officer at a retail location, you will monitor areas, support access control, document observations, and collaborate with site management to maintain a welcoming environment.

Qualifications

• Minimum 6 months of security-related experience.
• State or local security license preferred.
• Guard card/license preferred.
• High school diploma or equivalent.
• Background check and drug screening required.

Responsibilities

• Provide customer service to shoppers, tenants, visitors, and staff by carrying out security-related procedures and policies.
• Conduct regular patrols of retail common areas, corridors, parking areas, and perimeter as assigned.
• Respond to incidents calmly and escalate as needed.
• Monitor for unusual activity, hazards, and policy violations to deter unauthorized access.
• Document patrols and incidents for supervision and site management.

Skills

Customer service experience

Communication

Patrol experience

Education

High school diploma or equivalent

Tools

Access control systems

Job description

Allied Universal in Campbell, CA is seeking a Security Officer Full Time Patrol Customer Care to protect clients across Retail/Malls and other sites. You will patrol, deter incidents, assist visitors, and provide exceptional customer service with a people-first approach.

As an Unarmed Patrol Officer at a retail location, you will monitor areas, support access control, document observations, and collaborate with site management to maintain a welcoming environment.