Full Time Retail Key Carrier Supervisor

The TJX Companies, Inc.; Village of Brewster (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading retailer as a Full Time Retail Key Carrier Supervisor, where you’ll play a crucial role in enhancing customer experiences and supervising store operations. This role requires excellent teamwork and problem-solving skills, as well as leadership. As part of a Fortune 100 company, you will enjoy opportunities for professional growth and a competitive benefits package.

Benefits

Associate discount

401(k) Associate contributions

Medical/dental/vision insurance

Paid parental leave

Flexible schedule

Qualifications

• 1 year retail experience required.
• 6 months leadership experience preferred.
• Able to work a flexible schedule, including nights and weekends.

Responsibilities

• Acts as Manager on Duty adhering to company policy and procedure.
• Addresses immediate customer service issues and provides appropriate coaching to Associates.
• Ensures store team performs tasks in accordance with store plan.

Skills

Customer service

Coaching

Problem solving

Communication

Job description

Join to apply for the Full Time Retail Key Carrier Supervisor role at The TJX Companies, Inc.

4 days ago Be among the first 25 applicants

Join to apply for the Full Time Retail Key Carrier Supervisor role at The TJX Companies, Inc.

Get AI-powered advice on this job and more exclusive features.

Marshalls

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description

Opportunity: Grow Your Career

The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Key Carriers must have open availability, including nights and weekends. Role models exceptional customer service.

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Acts as Manager on Duty adhering to company policy and procedure
• Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
• Addresses immediate customer service issues and provides appropriate coaching to Associates
• Exercises discretion regarding customer service policies to satisfy customers
• Maintains accurate Associate coverage in service areas for a positive customer experience
• Ensures Associates adhere to all operational procedures
• Ensures opening/closing procedures are executed according to company guidelines
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Provides feedback, recognition and coaching to Associates
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports and participates in shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned
  
  

Who We’re Looking For: You.

• Able to work a flexible schedule, including nights and weekends
• Team player, working effectively with peers and supervisors
• Able to respond appropriately to changes in direction or unexpected situations
• Knowledge of company standard software, systems, and procedures
• Knowledge of merchandise flow in stores
• Proven problem solving skills
• Able to effectively coach, delegate, and follow-up on multiple people/tasks
• Able to act quickly under challenging circumstances
• Capable of multi-tasking
• Superior communication and organizational skills with attention to detail
• 1 year retail, 6 months leadership experience
  
  

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address

100 Independence Way

Location:

USA Marshalls Store 0670 Brewster NY

This position has a starting pay range of $17.50 to $18.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

Referrals increase your chances of interviewing at The TJX Companies, Inc. by 2x

Get notified about new Keyholder jobs in Brewster, NY.

Assistant Branch Manager - Heritage Park

Norwalk, CT $115,200 - $192,000 1 week ago

Danbury, CT
$64,800.00
-
$107,800.00
1 month ago

Part Time Assistant Manager - $22.50/hour + FREE MOVIES!

Customer Service Representative - State Farm Agent Team Member

Carmel, NY
$48,000.00
-
$90,000.00
9 months ago

Hospitality Supervisor (Manager On Duty)

Customer Service & E-Commerce Supervisor - Full Time

Core Crew (Front Desk & Sales) - Westport, CT

T Mobile Authorized Retailer Store Manager

Yorktown Heights, NY $76,750 - $96,000 2 weeks ago

Future Opening: Customer Service Representative - State Farm Agent Team Member

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.