Full-Time Retail/Customer Service Associate

Freedom Living co.; Des Moines (IA); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Flowerama is seeking a full-time Retail/Customer Service Associate in Des Moines. The role emphasizes strong customer service and retail experience, with day, evening, and weekend shifts. Pay is based on experience, and internal promotion is encouraged.

You will learn floral design, assist customers, and work in a fast-paced environment. Applicants should be capable of standing long hours, lifting up to 40 lbs, and using a POS system.

Qualifications

• Strong customer service or retail experience.
• Ability to lift 40 lbs.
• Flexible schedule in a fast-paced environment with extended hours during holidays.

Skills

Phone skills

Team player

Typing 30 WPM

Strong communication

Interpersonal skills

POS experience

Tools

Point of Sale (POS) system

Job description

Full-Time Retail/Customer Service Associate

#23225

Description

Flowerama is looking for hardworking, upbeat, dependable individuals for day, evening, and weekend shifts. Our Florist and Gift store is seeking qualified applicants who have strong customer service and/or retail experience.

Pay is based on experience, and we promote from within our organization as much as possible.

Are you looking for a change? Would you like to learn the art of floral design? Do you love helping customers? Then you will love working here!

Requirements

Requirements/Qualifications:

• Strong telephone skills and ability to establish rapport with customers.
• Familiarity with florist business helpful but not mandatory.
• Floral Design experience helpful but not mandatory
• Ability to work as part of a team while completing tasks in a timely manner
• Typing Ability (30 WPM)
• Point of Sales experience is a plus
• Strong communications and strong interpersonal skills including verbal and written communication ability
• Ability to lift 40lbs unassisted
• Ability to stand up to 8 hours daily, and up to 10 hours seasonally
• Commitment to work a flexible schedule in a fast-paced creative environment. We are open Monday - Friday 7am-7pm, Saturday 8am-7pm, and Sunday 10am-4pm. Please note that during busy holiday times, hour of operation will be extended to meet the needs of our customers. Employees are also expected to work extended hours during Valentine’s Day and Mother’s Day weeks, including Valentine’s Day and Mother’s Day.

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