Full-Time/Rep Maintenance

InterContinental Hotels Group; Fort Huachuca (AZ); On-site; USD 22,000 - 31,000; Full time

Job summary

InterContinental Hotels Group is seeking a Maintenance Representative to keep hotel operations smooth and rooms in top condition. You’ll perform repairs, organize supplies, and adhere to safety standards to deliver a clean, safe guest experience.

With at least one year of maintenance experience and a high school diploma, you’ll use tools like Qoure, Opera, and Lutron while coordinating with the team. A professional appearance and good communication are essential.

Qualifications

• At least one year of maintenance or repair experience.
• High school diploma or related vocational training.
• Familiar with Microsoft Office and building management/reporting tools (Qoure, Opera, Lutron, Bartech, Inncom).
• Basic plumbing and electrical knowledge; preventive maintenance.
• CPO certification preferred if the hotel has a pool.
• Physically capable to be on your feet most of the day.
• Strong communication and safety compliance.

Responsibilities

• Repair or replace items around the hotel and refurbish guest rooms.
• Organize supplies and ensure equipment is ready for the next day.
• Maintain high safety standards – follow guidelines and report incidents or unsafe conditions.
• Ensure cleanliness and safety of areas inside and outside the hotel (car park, pool).
• Follow the preventative maintenance calendar to keep systems running efficiently.
• Be a friendly face and helping hand to guests.
• Keep supervisor informed about low running supplies.
• Maintain a neat appearance in uniform and be ready for extra duties when needed.

Skills

Maintenance repair

Microsoft Office

Preventive maintenance

Plumbing basics

Electrical basics

Communication skills

Safety compliance

Teamwork

Education

High school diploma

CPO certification

Tools

Qoure

Opera

Lutron

Bartech

Inncom

Building mgmt software

Job description

We reward ourcolleagues'hard work and dedication with an extremely competitive compensation and benefits package. The hourly pay rate for this role is $18.97, and our comprehensive benefits package includes paid time off, medical/dental/vision insurance, 401k, room discounts, and many other benefits to eligible employees.

Role Purpose

Keeping our hotel running smoothly is vital to our guest's experience – asMaintenance Representativeyou’ll keep everything looking sharp and running like clockwork. From simple repairs to forward-thinking for the next day. With naturally high standards to support our own, you’ll approach every task with devotion and pride.

Key Accountabilities

• Repair or replace items around the hotel and refurbish items in guest rooms. By keeping on top of these tasks, you’ll keep our hotels looking great and working well.
• Organize supplies and make sure equipment is ready for the next day
• Live up to high safety standards – follow guidelines and tell your supervisor about any incidents, dangerous conditions or unsafe equipment
• Take responsibility for the safety and cleanliness of areas inside and outside the hotel, like the car park and pool
• Always keep an eye out for improvements – follow the preventative maintenance calendar and keep everything working and efficient at all times
• Be a friendly face and helping hand to our guests
• Keep your supervisor or duty manager in the loop and tell them about any low running supplies
• Look smart and approachable in your uniform
• Be ready to take on extra duties as and when the team needs you

Key Skills & Experiences

• Experience – you’ll have at least one year of maintenance or repair work under your belt.
• A high school diploma or related vocational training.
• You’ll be familiar with Microsoft Office, a building management program and/or any other reporting tools like Qoure, Opera, Lutron, Bartech, or Inncom.
• On top of building equipment and hand tools, you’ll have a working knowledge of basic plumbing, electrics and preventative maintenance procedures.
• CPO certification – if the hotel has a pool, a Certified Pool Operator license would be ideal.
• Fitness – you’ll be on your feet most of the day, and will need to bend and kneel a lot.
• Compliance – as well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required and fluent in the local language.
• Great communication skills, you’ll be warm, welcoming and easy to talk to.