Full-Time Regional Field Ops Technician (Tier 1) – Shreveport

West Networks LLC; Shreveport (LA); On-site; USD 43,000 - 58,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Company Cell Phone

Company Laptop

Company Vehicle (subject to approval)

Profit-Sharing Bonuses (eligible after

Job summary

West Networks in Shreveport, LA seeks a Tier 1 Regional Field Operations Technician to lead initial onsite installation and provide ongoing regional field support. The role starts with a hands-on installation project followed by maintenance and future regional projects.

The position is full-time, based in Shreveport, with reporting to the Field Operations Manager. Competitive benefits apply, including profit-sharing potential after probation.

Qualifications

• Hands-on installation of network infrastructure onsite during initial project.
• Ability to perform ongoing onsite maintenance and troubleshooting.
• Ability to crimp cables, patch networks, and run clean Ethernet wiring.
• Maintain a professional demeanor at all times.
• Willingness to learn and grow with the team and technology stack.

Responsibilities

• Support full-time onsite installation of network infrastructure during the initial ~1-month project.
• Provide ongoing onsite maintenance and troubleshooting once the project is live.
• Prepare and submit onsite status and maintenance reports after each visit.
• Be available to support additional projects in the Shreveport region as they\'re assigned.
• Collaborate with Tier 2 and Tier 3 teams based in Florida to support the client\'s ongoing network needs.

Skills

Onsite installation

Network troubleshooting

Cable crimping and Ethernet wiring

Team collaboration with Tier 2/3

Documentation/reporting

Professional demeanor

Tools

Crimping tools

Cable testers

Job description

West Networks in Shreveport, LA seeks a Tier 1 Regional Field Operations Technician to lead initial onsite installation and provide ongoing regional field support. The role starts with a hands-on installation project followed by maintenance and future regional projects.

The position is full-time, based in Shreveport, with reporting to the Field Operations Manager. Competitive benefits apply, including profit-sharing potential after probation.