Milwaukee Tier 1 Regional Field Operations Technician

West Networks, LLC; Milwaukee (WI); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Company Cell Phone

Company Laptop

Company Vehicle (subject to approval)

Profit-Sharing Bonuses (eligible after

Job summary

West Networks LLC in Milwaukee, WI, seeks a Tier 1 Regional Field Operations Technician to support a major client installation and ongoing regional field service. This full-time, on-site role begins with ~1 month of hands-on installation and transitions to regular maintenance and regional projects.

The technician will perform hands-on network installs, maintenance, and reporting, staying hands-on and professional. Collaboration with Florida/Texas Tier 2/3 teams is essential to meet client needs.

Qualifications

• Support full-time onsite installation of network infrastructure during the initial ~1-month project.
• Provide ongoing onsite maintenance and troubleshooting once the project is live.
• Prepare and submit onsite status and maintenance reports following each visit.
• Be available to support additional projects in the Milwaukee region as they're assigned.
• Be physically capable of performing hands-on installations, maintenance, and equipment checks.
• Maintain a positive, professional, and presentable demeanor at all times.
• Able to crimp cables, patch into networks, run clean and tidy Ethernet wiring, and leave every job site better than you found it.
• Willing to learn and grow with our team and technology stack.
• Collaborate with our Tier 2 and Tier 3 teams based in Florida and Texas to support the client's ongoing network needs.

Responsibilities

• Initial Phase: Full-time onsite for approximately 1 month during installation.
• Ongoing: Occasional onsite maintenance visits as needed; additional regional projects as they arise.
• Prepare and submit onsite status and maintenance reports after each site visit.
• Collaborate with Tier 2/3 teams in Florida and Texas to address client network requirements.

Skills

Crimping cables

Ethernet wiring

Onsite installation

Team collaboration

Job description

West Networks LLC in Milwaukee, WI, seeks a Tier 1 Regional Field Operations Technician to support a major client installation and ongoing regional field service. This full-time, on-site role begins with ~1 month of hands-on installation and transitions to regular maintenance and regional projects.

The technician will perform hands-on network installs, maintenance, and reporting, staying hands-on and professional. Collaboration with Florida/Texas Tier 2/3 teams is essential to meet client needs.