Full-Time Permanent Distance Learning Success Coach

North Carolina Community College System; Jacksonville, Northern (NC, KY); Hybrid; USD 35,000 - 41,000; Full time

Job summary

Coastal Carolina Community College is seeking a Full-Time Distance Learning Success Coach to support online students and those in developmental math and English. The role requires coordinating with faculty and staff to promote student retention and degree completion, while providing instructional technology support.

The position includes professional development for faculty on digital platforms and LMSs, and a focus on using a case-management approach to engage distance learners.

Qualifications

• Bachelor’s degree required.
• Three years minimum experience in an education setting.
• Excellent oral and written communication skills, MS Office, and digital platforms experience required.
• Canvas Certified Educator preferred.
• Bachelor’s degree in Instructional Technology preferred.
• Experience with Canvas for student support preferred.
• Official transcripts required.

Responsibilities

• Create and implement a comprehensive success model to support distance learning students and developmental math/English students.
• Provide professional development and training for faculty on digital platforms and LMSs.
• Maintain ongoing communication with distance learning students using a case management approach to promote retention and progression.
• Collaborate with faculty and staff to advance student success initiatives.
• Serve as a contact and provide hands-on instructional technology support to distance learning students.
• This is a daytime position with some evenings and local travel.

Skills

Oral and written communication

Microsoft Office

Digital platforms experience

Education

Bachelor’s degree

Bachelor’s degree in Instructional Technology (preferred)

Tools

Canvas LMS

Learning Management Systems

Job description

Full-Time Permanent Distance Learning Success Coach

Coastal Carolina Community College

Job Location

444 Western Blvd, Jacksonville, North Carolina 28546

Job Reports To

Division Chair for Student Services

Job Category

Professional

Application Period

Opens: 09/15/2026

Closes: 10/11/2026

Target Start Date

01/04/2027

Expected Work Hours

Monday - Friday; 8:00 a.m. - 5:00 p.m.

Employment Type

Full-Time

Minimum Qualifications

Minimum Qualifications:

Bachelor’s degree required. Three (3) years minimum experience in an education setting, required. Excellent oral and written communication skills, Microsoft Office skills, and experience with digital platforms, required. Bachelor’s degree in Instructional Technology, preferred. Minimum 3 years in community college or higher education setting, preferred. Prior teaching experience utilizing Canvas to perform student support functions, preferred. Canvas Certified Educator, preferred.

Supplemental Information:

Official transcripts, including other documentation verifying all reported educational qualifications, are required. Unofficial transcripts will be accepted for application purposes. The successful candidate must provide official transcripts at his or her expense within thirty (30) days of being notified of selection.

Position Description

Responsible for creating and implementing a comprehensive success model to support distance learning students and students in developmental math and English classes in their attainment of goals and progression toward degree completion. Provide professional development and training for faculty on digital platforms and learning management systems. Work in collaboration with faculty and staff in order to maintain ongoing communication with distance learning and developmental education students by using a case management approach to promote retention, progression, and completion, as well as work closely with other Success Coaches to employ high impact practices that advance student success initiatives. Serve as a contact and provide hands‑on instructional technology support to distance learning students and assist with other essential functions of the Student Services Division. This is a daytime position with some scheduled evening work and local travel, required.

Salary: Minimum monthly starting salary $3,400.00 with final salary determination based upon education and experience.
Start Date: January 4, 2027.
Closing Date: October 11, 2026, or open until filled.
Standard Working Hours: Monday – Friday; 8:00 a.m. – 5:00 p.m.