Full-Time Patient Experience Coordinator – Dermatology

SDG MGMT Company LLC; Norwalk (CT); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical

HSA/FSA

Dental

Vision

401K

Short Term Disability

Transit benefits

Birthday holiday

Employee discounts

Job summary

Schweiger, a leading dermatology practice, seeks a Full-Time Patient Coordinator for the Norwalk office. You will perform all front office duties, support patients, providers, and staff, and ensure a positive patient experience. Schedule is full-time (30+ hours) with Monday–Friday hours and rotating Saturdays within 7:00am–7:30pm.

Must have healthcare experience. Responsibilities include answering calls, scheduling tasks, and managing online leads with professionalism.

Qualifications

• Healthcare Experience is required.
• Medical Receptionist Experience preferred.
• Experience using EMR software and patient scheduling systems preferred.
• Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Excellent patient relation and customer services skills.
• Must be professional, reliable and dedicated employee.
• Prefer prior experience working in a dermatology / medical environment preferred.
• Open availability to work during weekdays and weekends.

Responsibilities

• The Patient Coordinator executes all front office duties and provides support to patients, providers, and support staff.
• Handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
• Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s).
• Understand provider to patient flow and anticipate provider’s next steps to the best of their ability.
• Perform inventory responsibilities and stocking of supplies and equipment as requested.
• Attend all in-house training and continued education opportunities.

Skills

Healthcare Experience

EMR software

Customer service

Phone skills

Scheduling systems

Tools

Microsoft Word/Excel/Outlook

Job description

Schweiger, a leading dermatology practice, seeks a Full-Time Patient Coordinator for the Norwalk office. You will perform all front office duties, support patients, providers, and staff, and ensure a positive patient experience. Schedule is full-time (30+ hours) with Monday–Friday hours and rotating Saturdays within 7:00am–7:30pm.

Must have healthcare experience. Responsibilities include answering calls, scheduling tasks, and managing online leads with professionalism.