Full Time Parking Enforcement at Ashburn Station

Reimagined Parking; Ashburn (VA); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Health Plans

401(k) Plan with employer match

Life and Disability Insurance

Job summary

A parking management firm is seeking a Parking Enforcement Officer at Ashburn Station. The role involves ensuring compliance with parking policies, assisting customers with parking-related issues, and monitoring property for suspicious activities. Candidates should have strong customer service skills, a valid driver's license, and a clean motor vehicle report. This full-time position offers comprehensive health plans, generous paid time off, and a supportive environment for employees. Apply before January 23, 2026.

Qualifications

• Experience in customer service roles is preferred.
• Must have a clean Motor Vehicle Report.
• Familiarity with Android and Apple devices is advantageous.

Responsibilities

• Monitor parking compliance and report issues to security.
• Assist customers with parking-related questions.
• Issue fee notices and maintain professional appearance of LPR vehicle.

Skills

Customer service

Microsoft Windows applications

Excellent communication skills

Driver's license

Education

High school diploma or equivalent

Job description

Full Time Parking Enforcement at Ashburn Station

Parking Enforcement Officer monitors the Ashburn Station property for suspicious activity, reports to onsite security, assists customers with parking‑related questions or mobile app issues, and ensures compliance with parking policies.

Application Deadline: 23 January 2026

Location: R221-52_43625 Croson Ln

Hourly Pay: $18.00 / hour

Physical Demands

• Able to walk, stand for up to 10 hours
• Able to bend, crouch, reach
• Able to use stairs when required
• Must be able to lift up to 50 lbs

Working Conditions

• Work is performed outdoors for extended periods, including entire shift duration.
• Employees are subject to environmental conditions including extreme heat and cold weather.
• Protection from weather conditions may be provided, but not necessarily from temperature changes.

Key Responsibilities

• Deliver exceptional customer service experience, especially in difficult situations.
• Remain calm and professional even when dealing with challenging customers.
• Utilize License Plate Recognition (LPR) system to monitor compliance with parking policy and procedure.
• Issue fee notices to vehicles not in compliance with parking policy and procedure.
• Utilize LPR system to enforce time limits within specific posted areas.
• Maintain the appearance of the LPR vehicle at all times to present a professional image.
• Follow up with management on any potential customer service issues.
• Assist merchants with issues related to parking validation system.
• Assist customers with proper use of pay stations and perform minor maintenance as needed.
• Perform all tasks and duties as assigned by Parking Manager.

Skills, Knowledge and Expertise

• Prefer high school diploma or equivalent.
• Experienced with Microsoft Windows PCs and related applications (Word/Excel/Access/Outlook).
• Comfortable with devices running both Android and Apple Operating Systems.
• Excellent verbal and written communication skills.
• Valid Driver's license required.
• Clean Motor Vehicle Report (MVR).

Benefits

Full Time Only

• Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays.
• Comprehensive Health Plans: Access top‑notch Medical, Dental, and Vision coverage for you and your family.
• Life and Disability Insurance: Company‑paid basic life and Short‑Term Disability.
• 401(k) Plan: Benefit from a generous employer match with immediate vesting.
• Employee Assistance Program: Access behavioral health care.
• Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.

Part Time (Benefits Mirror Full Time)

• 401(k) Plan: Benefit from a generous employer match with immediate vesting.
• Sick Time Off: Paid sick leave based on state laws and regulations.
• Employee Assistance Program: Access behavioral health care.

Equal Employment Opportunity (EEO) Statement

United States - California applicants only: The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinances, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.

Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf. Find out more about the California Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage: https://calcivilrights.ca.gov/fair-chance-act/.