Part Time Weekend Ambassador at Ashburn Station

Reimagined Parking; Ashburn (VA); On-site; USD 23,419 - 24,796; Part time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Health Plans

Life and Disability Insurance

401(k) Plan

Employee Assistance Program

Parental and Caregiver Leave

Job summary

A parking services company in Ashburn is seeking a part-time Weekend Ambassador to create a welcoming atmosphere for visitors. Responsibilities include greeting guests, assisting with parking, and maintaining facility operations. Ideal candidates are at least 18 years old, possess excellent communication skills, and have previous customer service experience. Enjoy a comprehensive benefits package including paid time off and health coverage.

Qualifications

• At least 18 years of age.
• Previous customer service experience preferred.

Responsibilities

• Greet arriving and departing guests in a friendly manner.
• Assist in maintenance of parking equipment.
• Control traffic at entrances and exits as needed.

Skills

Excellent customer service skills

Communication skills

Ability to verbally communicate with guests

Job description

Part Time Weekend Ambassador at Ashburn Station

Join to apply for the Part Time Weekend Ambassador at Ashburn Station role at Reimagined Parking.

Position: Part Time Weekend Ambassador
Location: Ashburn Station
Hourly Pay Rate: $17 – $18 (see details below)

The Garage Ambassador greets and creates a welcoming atmosphere for our customers and clients. They perform a variety of tasks to ensure the smooth operation of the parking facility, while delivering service that exceeds our customer/client’s expectations. Depending on the needs of the location, the Garage Ambassador provides customer service, including helping customers with entry/exit transactions, maintaining parking equipment in operating condition (with receipt paper and free of jams), and troubleshooting parking equipment that is malfunctioning. The Garage Ambassador works closely with fellow team members, the Operations Manager, and/or Shift Supervisor to ensure cleanliness and safety standards are met at all times.

Key Responsibilities

• Must be flexible to work nights Monday–Sunday, holidays, and special events.
• Greet arriving and departing guests in a friendly and courteous manner.
• Act as traffic controller to direct incoming guests to available parking spaces.
• Perform vehicle counts on location throughout shift to ensure garage does not overfill available spaces.
• Perform daily patrols and issue violation warnings to tenants and visitors that violate garage policies.
• Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Garage Manager or Operations.
• Use respectful communication to assist guests with their questions, problems, and concerns, relay information to Operations Manager.
• Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead.
• Always communicate professionally with guests, clients, and teammates.
• Employee must be able to perform essential functions of the position with or without reasonable accommodations.
• Basic knowledge of the parking system to add, cancel or reset key cards.
• Oversee upkeep of the garage – look for large debris, lights out or anything that can be a hazard. Report immediately to superiors to inform client.
• Perform all other tasks and duties as assigned by Parking Manager.

Qualifications

• At least 18 years of age
• Excellent customer service and communication skills
• Ability to verbally communicate with guests
• Previous customer service experience preferred

Benefits

Join our team and enjoy an outstanding benefits package. The following are available:

• Generous Paid Time Off: 10 days of paid time off, plus 8 paid holidays.
• Comprehensive Health Plans: Medical, Dental, and Vision coverage for you and your family.
• Life and Disability Insurance: Company-paid basic life and Short-Term Disability, with additional options.
• 401(k) Plan: Employer match with immediate vesting.
• Employee Assistance Program: Behavioral health care support for you and your family.
• Parental and Caregiver Leave: Time off to support your growing family or care for loved ones.

Application Details

Application Deadline: 21 November 2025

Department: Operations - Field (OPS001)

Location: R221-52_43625 Croson Ln

Location (Alternate): Ashburn Station

Note: United States - California applicants only: The Company will consider qualified applicants with arrest or conviction records in accordance with applicable fair chance laws. See related links for details.

Seniority level: Entry level

Employment type: Part-time

The description above is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications.