Full-Time Overnight Concierge I Washington DC

Planned Companies; United States; À distance; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

401K with employer match

Résumé du poste

Planned Companies in Washington, DC is seeking a full-time Overnight Concierge to greet residents, guests and vendors in the lobby and ensure safety and a welcoming atmosphere.

The role runs 11:00 PM–7:00 AM, Monday to Friday (40 hrs/wk). Responsibilities include arranging reservations, planning events, managing mail and access control, and building relationships to tailor experiences for tenants and visitors.

Qualifications

• 3+ years of customer service experience.
• Excellent written and verbal communication.
• Knowledge of local attractions and establishments.
• Ability to lift up to 50 lbs when needed.

Responsabilités

• Greet and direct tenants, guests, and vendors.
• Develop relationships to provide personalized experiences.
• Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Plan and organize on-site events.
• Provide direction to local entertainment, dining, retail, sports, attractions and car services.
• Document, secure and track mail, deliveries, and vendor services; monitor lobby and access cards.

Connaissances

Customer service

Communication skills

Multitasking

Time management

Local attractions

Basic computer skills

Description du poste

Planned Companies – Full-Time Overnight Concierge – Job Description

Location: Washington DC

FT - Monday to Friday - 11:00 PM to 7:00 AM (40 hrs./wk.)

Pay rate: $20.00/hr.

Summary

Planned Companies’ clients realize welcoming tenants, guests and vendors is as important as how the property is kept presentable and safe. To provide this, Planned Lifestyle Services (PLS) is hiring motivated, courteous and knowledgeable Front Desk Associates and Doormen to ensure the best experience and related services are provided and available to all.

Primary Job Responsibilities:

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including:
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Requirements:

• 3+ years of customer service experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Benefits

• Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits.
• All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.

“Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.”