Full-Time Oncology Front Desk Patient Experience Specialist

Hugh Chatham Health, Inc.; Macon (GA); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

FSAs

Family benefits

Employer retirement match

Educational assistance

Job summary

Advocate Health is seeking a full-time patient services clerk to join Navicent Health Medical Center - Oncology MOB. The role involves greeting patients, handling registrations, verifying insurance, scheduling, and cash receipting in a fast-paced environment.

You will work Monday through Friday, 8 AM to 5 PM, 40 hours per week, with benefits and opportunities for professional growth. A high school diploma and solid computer skills are required.

Qualifications

• High School Diploma or GED required.
• Computer experience required.
• Customer relations experience required.
• Experience with Medical Records Software preferred.

Responsibilities

• Exemplify caring and compassionate customer service to create a positive patient experience.
• Manage patient registration, insurance verification, scheduling, and billing-related desk activities.
• Encourage patient use of front-end technology during registration.
• Ensure accuracy of patient information and compliance with health regulations.

Skills

Customer service

Interpersonal skills

Critical thinking

Teamwork

Education

High School Diploma or GED

Tools

Medical Records Software

Job description

Advocate Health is seeking a full-time patient services clerk to join Navicent Health Medical Center - Oncology MOB. The role involves greeting patients, handling registrations, verifying insurance, scheduling, and cash receipting in a fast-paced environment.

You will work Monday through Friday, 8 AM to 5 PM, 40 hours per week, with benefits and opportunities for professional growth. A high school diploma and solid computer skills are required.