Full time Night Hood Cleaning Technician Operations Manager

ZipRecruiter; Hyattsville (MD); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading kitchen exhaust cleaning company is seeking a Manager for its overnight department. The role involves overseeing operations, ensuring quality standards, and training staff. Candidates should have management experience, good communication skills, and be willing to work night shifts.

Benefits

401(k)

Paid Vacation

Life Insurance

Medical, Dental, and Vision Care

Opportunity for Advancement

Qualifications

• Minimum 1 year of management experience required.
• Computer skills including Word and Excel.
• Strong organization and communication skills emphasized.

Responsibilities

• Manage and monitor activities of employees in the overnight department.
• Prepare inventory needs for routes.
• Perform quality control of work performed by night crews.

Skills

Management

Organization

Time Management

Communication

Problem-Solving

Tools

Power Tools

Word

Excel

Job description

Job Description

Benefits:

• 401(k)
• Competitive salary
• Opportunity for advancement

Why Join Us?

Incredible Work Culture & Benefits:

• Competitive compensation package
• Paid Vacation time
• Life insurance
• AD&D policy, Long-term
• Medical, dental, and vision care
• Extended healthcare (drug coverage, hospital care, professional services, and medical emergency assistance)
• Opportunities for Growth

Let's connect and talk if you feel like we just described you.

Who are we?

Kitchen Guard, an EverSmith Brand, is a leading kitchen exhaust cleaning company dedicated to ensuring the safety and cleanliness of commercial industrial kitchens. Kitchen Guard Services started in 2009 as a cold water, kitchen, and bar cleaning service. With a strong commitment to quality service and fire safety, we've built a reputation for excellence in our industry. Kitchen Guard Services is one of the largest kitchen exhaust and deep cleaning providers in California.

Schedule

• 40 - 45 hours a week. (This is a full-time job, do not apply if you plan on working this job as a second job)
• Standard Hours: Split shift 7:00 p.m. - midnight and 7 a.m. - 9:30 a.m.: Sunday evening - Friday morning
• Serves as backup night technician when a night shift cleaning tech cannot report to work at night or there is a big job that needs an extra hand. If this happens, a full night shift will be worked.
• Overtime is paid as time and a half.

Primary Responsibilities:

• Manage and monitor activities of all employees in the overnight department, ensuring adherence to standards of excellence, policies, and procedures. Provide coaching, training, and correction where needed.
• Prepare inventory needs for routes before night technicians arrive to ensure efficient check-in and route deployment, including preparing cleaning solutions and ensuring fuel for vehicles.
• Check in cleaning crews returning from night work and perform quality control of work performed.
• Prepare Post Job Service reports for customers based on pictures taken by night technicians.
• Be on call during the night (company iPhone provided) to handle any calls from field techs experiencing issues.
• Direct and oversee all operations during the night shift to ensure customer satisfaction and safety.
• Assist in conducting briefings for all staff before the night shift.
• Maintain a professional, high-quality, service-oriented environment at all times.
• Schedule and manage the night shift route, ensuring all employees perform assigned tasks and coordinate with other departments as needed.
• Assist overnight crew with exhaust cleaning tasks as needed.
• Participate in decision-making processes to ensure seamless service.
• Monitor and develop team member performance, including supervision, scheduling, training, counseling, evaluations, and recognition.
• Show initiative, problem-solving skills, staff training, and team leadership.
• Enforce all safety policies and procedures.
• Stay current with updates on procedures and training.
• Perform any other duties as assigned or required.

Qualifications:

• Minimum 1 year of management experience.
• Hood cleaning experience (not required but willing to learn and perform hood cleaning).
• Proven experience with power tools for minor repairs.
• Computer skills: Word, Excel, internet, and other applications.
• Strong organization and time management skills.
• Excellent written, verbal, and interpersonal communication skills.
• Previous night work experience is a plus.

Physical Requirements:

• Ability to climb ladders to access rooftops.
• Ability to squat, lift, and carry 50 lbs. for at least 100 feet.
• Ability to stand for 10 hours.
• Attention to detail and efficiency in work.

Join us in paving the way for excellence in commercial kitchen exhaust cleaning services. We await your passion and expertise!

Kitchen Guard is committed to Equal Employment Opportunity and attracting, retaining, developing, and promoting qualified employees regardless of race, color, religion, sex, national origin, age, disability, or other protected characteristics. We provide a work environment free from discrimination and harassment, where employees are treated with respect and dignity.