Full Time Night Auditor -Element by Westin Marriott Bloomington MOA

Terratron; BLOOMINGTON (MN); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Paid time off

Hotel discounts worldwide

On-Demand Pay

Terratron discounts

Job summary

Terratron, Inc. in Bloomington, MN is seeking a Full Time Night Auditor for 32-40 hours per week with weekend availability at the Element by Westin Bloomington Mall of America.

The Night Audit Representative handles end-of-day reporting, cash handling, and guest assistance while maintaining a professional, welcoming overnight desk. You will balance house banks, run nightly reports, and coordinate with housekeeping and leadership to ensure accurate daily operations and safety compliance,

Qualifications

• Overnight shift experience preferred.
• Ability to balance house bank.
• Strong guest service mindset.
• Familiarity with end-of-day reporting.

Responsibilities

• Greet and assist guests during check-in/out.
• Verify reservations and process transactions accurately.
• Balance house bank and handle deposits.
• Run end-of-day reports and nightly backups.
• Coordinate with housekeeping and leadership on updates.
• Ensure front desk areas are clean and professional.
• Respond promptly to guest needs and service opportunities.
• Adhere to policies and safety procedures.

Skills

Time management

Communication skills

Independent worker

Multitasking

Teamwork

Attention to detail

Cash handling

Safety compliance

Tools

PMS platforms

Job description

Looking for a Full Time Night Auditor who can work 32-40 hours per week & weekends available required at the Element by Westin in Bloomington Mall of America.

Be part of the team that welcomes guests, resolves needs, and creates a positive first impression as a Night Audit. The Night Audit Representative serves as the main overnight guest contact and completes end-of-day reporting, audit backups, date roll, house bank balancing, deposits, receipts, guest assistance, and service recovery.

Key Duties and Responsibilities

• Greet and assist guests with check-in, check-out, requests, and questions


• Verify reservation information and process guest transactions accurately


• Handle financial transactions, cash handling, deposits, or house bank responsibilities where assigned


• Explain room features and property information to guests


• Process payments, disputes, and guest account needs as assigned


• Maintain front desk, lobby, market, and public-facing areas according to standards


• Communicate guest needs and operational updates to housekeeping, maintenance, and leadership


• Support safety, security, and emergency procedures


• Respond to guest concerns and service opportunities with urgency


• For Night Audit, run end-of-day reports, night audit backups, date roll, deposits, and daily receipt reporting


• Adhere to company policies, standards, procedures, and property-specific expectations


• Extend professionalism to guests, residents, customers, clients, vendors, and associates


• Be proactive, prompt, dependable, and attentive to detail


• Act with integrity, demonstrate teamwork, and maintain the spirit to serve


• Maintain a clean, professional appearance and be in uniform as assigned


• Understand and follow basic safety, security, and emergency procedures


• Support a culturally diverse workplace and comply with applicable Federal and State laws


• Assist in other departments or property-specific tasks as business needs require

Who Are You?

• You are professional, courteous, and service-focused


• You are reliable, self-motivated, and responsible with time management


• You are highly dependable and organized with the ability to multi-task


• You can communicate verbally and in writing


• You act with integrity and have the spirit to serve


• You are motivated and able to work independently

Essential Skills and Experience

• Reliable, self-motivated, and responsible time management


• Strong oral and written communication skills


• Ability to work independently and as part of a team


• Ability to multitask, stay organized, and adapt to business needs


• Computer, property management system, and cash handling skills preferred


• Preferred knowledge in PMS platforms such as FOSSE, Lightspeed, SynXis, or similar depending on brand


• Flexible scheduling may be required based on business needs, including weekends, holidays, days, evenings, and nights


• Ability to work with cleaning chemicals and work safely per Federal, State, Terratron, and Brand policies

Benefits Overview

Competitive benefits package with a variety of benefits and perks available based on eligibility

• Medical, dental, vision, and life insurance options for eligible full-time associates


• 401(k) with employer matching


• Paid time off, sick time off, and volunteer time off


• Hotel discounts worldwide for eligible associates


• Additional voluntary supplemental benefits


• 50% discount at all Terratron food and beverage outlets


• Now offering On-Demand Pay!

This job description provides a general overview of the role and is not intended to include all duties or responsibilities. Job duties, responsibilities, and requirements may be modified, expanded, or reassigned at any time, with or without notice, to meet business needs. Terratron, Inc. is an equal opportunity employer and is committed to providing reasonable accommodations in accordance with applicable federal, state, and local laws.