Full-Time Medical Front Desk & Patient Experience Specialist

MI SKIN CENTER; Northville (MI); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Paid time off

Training and professional development

Opportunities for advancement

Job summary

MI Skin Center in Northville, MI is seeking a friendly Medical Receptionist to be the face of our practice. You will create an exceptional patient experience by keeping front-office operations organized and accurate.

We value dependable, detail-oriented team players with strong customer-service skills who can learn our dermatology workflows. We offer training, full-time hours, competitive pay starting at $14–21+ per hour, and benefits.

Qualifications

• At least one year in a customer-facing role.
• Dependability and professional communication.
• Attention to detail; follow established procedures.
• Comfort using computers and learning new software.
• Willingness to work the full-time schedule.

Responsibilities

• Welcome patients with warmth and professionalism.
• Create a polished check-in and checkout experience.
• Schedule appointments and maintain a smooth provider schedule.
• Verify insurance eligibility and benefits.
• Explain insurance requirements and financial responsibilities.
• Answer incoming calls with empathy and professionalism.
• Maintain accurate patient records and documentation.
• Collaborate with providers, medical assistants, and billing staff.
• Identify opportunities to improve patient experience and front-office workflows.

Skills

Customer-facing experience

Dependability

Attention to detail

Professional communication

Computer literacy

Teamwork

Tools

Dermatology EMR

Job description

MI Skin Center in Northville, MI is seeking a friendly Medical Receptionist to be the face of our practice. You will create an exceptional patient experience by keeping front-office operations organized and accurate.

We value dependable, detail-oriented team players with strong customer-service skills who can learn our dermatology workflows. We offer training, full-time hours, competitive pay starting at $14–21+ per hour, and benefits.