Full-Time Leasing Professional

Red Coats Inc.; Newport News (VA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Great benefits

Weekend shifts

Job summary

Red Coats Inc. in Newport News is seeking a Full-Time Leasing Professional to drive the leasing process, manage applications, and deliver excellent resident service.

You will be the first point of contact for prospective tenants, conduct tours, and support lease operations with accuracy while adhering to fair housing regulations. The role requires proficiency in Microsoft Excel and experience with Yardi, plus the ability to work weekends and maintain a high closing ratio.

Qualifications

• Experience in property management or real estate admin roles.
• Familiarity with Yardi and lease/rental agreement management.
• Knowledge of landlord-tenant law and Fair Housing regulations.
• Strong customer service and upselling skills.
• Experience with data entry, filing, and phone etiquette.
• Ability to manage multiple priorities in a fast-paced setting.

Responsibilities

• Greet prospective tenants, conduct property tours, and explain leasing options.
• Manage lease processes from application to move-in with accuracy.
• Use Yardi to input data, track applications, and maintain records.
• Perform background checks to ensure program compliance.
• Handle client communication via phone, email, and in person.
• Assist with conflict resolution and maintain positive tenant relations.
• Coordinate property maintenance by relaying tenant needs and scheduling repairs.

Skills

Customer service excellence

Closing ratio

Multitasking

Office administration

Microsoft Excel

Tools

Yardi

Job description

Overview

Full-Time Leasing Professional

Newport News community is looking for a dynamic individual to join our team. Permanent position leasing apartments, marketing, and office duties. Must work weekends and be proficient in Microsoft Excel plus have experience with an excellent closing ratio.

Great benefits with position. EOE M/F/D/V

Overview

Join our dynamic property management team as a Full-Time Leasing Professional, where your energy and enthusiasm will drive the leasing process and enhance resident satisfaction. In this role, you will serve as the first point of contact for prospective tenants, manage lease agreements, and support the overall leasing operations with precision and professionalism. Your proactive approach will help create a welcoming environment, ensuring each potential resident receives exceptional customer service while adhering to fair housing regulations and property policies. This position offers an exciting opportunity to develop your skills in property leasing, client communication, and property management tools within a collaborative team setting.

Responsibilities

• Greet prospective tenants warmly, provide detailed property tours, and answer all questions related to leasing options and community amenities
• Manage lease or rental agreement processes from application to move-in, ensuring accuracy and compliance with legal standards such as landlord-tenant law and Fair Housing regulations
• Utilize property management software like Yardi to input data, track applications, and maintain accurate records of leasing activities
• Conduct thorough background checks to ensure compliance with program requirements
• Handle client communication via phone, email, and in-person interactions with professionalism, courtesy, and clear information delivery
• Assist with conflict management by addressing tenant concerns promptly and effectively while maintaining positive relationships
• Support property maintenance coordination by communicating tenant needs and scheduling necessary repairs or inspections

Qualifications

• Proven experience in property management or real estate administrative roles, with familiarity using property management tools such as Yardi
• Strong knowledge of lease or rental agreement management, landlord-tenant law, Fair Housing regulations, and Section 8 housing programs
• Demonstrated customer service skills with the ability to upsell available units or amenities confidently
• Experience in conflict resolution, negotiation, and contract management within a property leasing environment
• Office experience involving data entry, filing, phone etiquette, and client relationship management is highly desirable
• Background in facilities management or property maintenance coordination is a plus
• Ability to manage multiple priorities efficiently while maintaining attention to detail in a fast-paced setting

This role is ideal for motivated individuals eager to grow their career in property leasing while providing outstanding service. We value energetic team players who thrive on building positive relationships with residents and colleagues alike. Join us to be part of a vibrant community dedicated to excellence in property management!