Full-Time In-Office Bank Teller | Customer Experience Pro

PNC; Boston (MA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical and prescription coverage

Dental and vision options

401(k) with employer match

Pension and stock purchase plans

Education assistance

Job summary

PNC Financial Services Group, Inc. in Roxbury, MA is hiring for a full-time Teller to deliver a high-quality customer experience, educate customers on banking options, and identify opportunities to meet financial needs.

The role emphasizes in-office operations and adherence to policies to ensure efficient branch performance. The position requires strong customer service skills, knowledge of banking products, and the ability to connect customers with appropriate solutions while maintaining

Qualifications

• No university/college degree required; no degree is listed as acceptable.
• No required certifications or licenses.
• In lieu of a degree, a combination of education, certifications, and experience may be considered.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates customers on options available.
• Identifies banking opportunities and refers appropriately to branch staff.
• Supports lobby engagement and uses technology to assist customers.

Skills

Customer service

Banking

Accountability

Identifying Opportunities

Leveraging Technology

Proactive Sales Competencies

Accuracy and Attention to Detail

Understanding Customer Needs

Problem Solving

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Roxbury, MA is hiring for a full-time Teller to deliver a high-quality customer experience, educate customers on banking options, and identify opportunities to meet financial needs.

The role emphasizes in-office operations and adherence to policies to ensure efficient branch performance. The position requires strong customer service skills, knowledge of banking products, and the ability to connect customers with appropriate solutions while maintaining