Full-Time Hybrid Bartender & Server — Lead Guest Experience

Spearhead Hospitality, LLC; Chicago (IL); Hybrid; USD 32,000 - 45,000; Full time

Job summary

Spearhead Hospitality, LLC in Chicago, IL is seeking a hybrid bartender/server to prepare cocktails and serve guests at tables. This full-time role requires open availability, including weekends, opening and closing shifts.

You will maintain menu knowledge, assist on the floor, and help ensure smooth service flow while coordinating with kitchen and bar staff. Prior serving experience is required; bartending experience is a plus; ServSafe and Basset certifications are required.

Qualifications

• 1–4 years related experience and/or training.
• Availability for opening & closing shifts, weekends, and long shifts.
• Must maintain professional appearance and sense of urgency.
• Ability to read and interpret safety rules and procedures.
• Ability to speak effectively before groups of customers or employees.
• ServSafe and Basset certifications required.

Responsibilities

• Accommodate guests by making each individual feel welcome and being on the floor at all times.
• Detailed knowledge about the menu, bar menu, and beverage list.
• Present menu, answer questions, and make suggestions regarding food, beverage and service.
• Aware of service flow, dining time/hours, and adjust guest's individual needs.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Communicate guest orders including any special needs or requests to the kitchen.
• Coordinate food timings; check completed kitchen orders with the guest's original order; transport items to the guest table in a timely manner to ensure proper food quality.
• Properly and accurately close guest checks; process cash and credit card payments.
• Breakdown, clean and set-up of tables, buffets, and food stations.
• Assist with bartending when needed.

Skills

Guest service

Communication

Professional appearance

Urgency and problem-solving

Education

ServSafe certification

Basset certifications

Job description

Spearhead Hospitality, LLC in Chicago, IL is seeking a hybrid bartender/server to prepare cocktails and serve guests at tables. This full-time role requires open availability, including weekends, opening and closing shifts.

You will maintain menu knowledge, assist on the floor, and help ensure smooth service flow while coordinating with kitchen and bar staff. Prior serving experience is required; bartending experience is a plus; ServSafe and Basset certifications are required.