Bartender / Server - Valedor (Wicker Park)

Spearhead Hospitality, LLC; Chicago (IL); On-site; USD 32,000 - 45,000; Full time

Job summary

Spearhead Hospitality, LLC in Chicago, IL is seeking a hybrid bartender/server to prepare cocktails and serve guests at tables. This full-time role requires open availability, including weekends, opening and closing shifts.

You will maintain menu knowledge, assist on the floor, and help ensure smooth service flow while coordinating with kitchen and bar staff. Prior serving experience is required; bartending experience is a plus; ServSafe and Basset certifications are required.

Qualifications

• 1–4 years related experience and/or training.
• Availability for opening & closing shifts, weekends, and long shifts.
• Must maintain professional appearance and sense of urgency.
• Ability to read and interpret safety rules and procedures.
• Ability to speak effectively before groups of customers or employees.
• ServSafe and Basset certifications required.

Responsibilities

• Accommodate guests by making each individual feel welcome and being on the floor at all times.
• Detailed knowledge about the menu, bar menu, and beverage list.
• Present menu, answer questions, and make suggestions regarding food, beverage and service.
• Aware of service flow, dining time/hours, and adjust guest's individual needs.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Communicate guest orders including any special needs or requests to the kitchen.
• Coordinate food timings; check completed kitchen orders with the guest's original order; transport items to the guest table in a timely manner to ensure proper food quality.
• Properly and accurately close guest checks; process cash and credit card payments.
• Breakdown, clean and set-up of tables, buffets, and food stations.
• Assist with bartending when needed.

Skills

Guest service

Communication

Professional appearance

Urgency and problem-solving

Education

ServSafe certification

Basset certifications

Job description

This is a hybrid bartender/server role. You will be responsible for preparing cocktails and serving guests at their tables. This is a full-time position and requires open availability.

THIS ROLE IS LOCATED at one of our Portfolio locations

Valedor

1620 North Milwaukee Ave.

Chicago, IL 60647

https://spearheadhospitality.com/

We are looking for those who deliver attentive service and strong leadership skills. You'll need an ability to create a motivating work environment, have a strong passion for excellence, and quality guest service. Serving experience required, bartending experience a plus.

Duties & Responsibilities:

• Accommodate guests by making each individual feel welcome and being on the floor at all times.
• Detailed knowledge about the menu, bar menu, and beverage list.
• Present menu, answer questions, and make suggestions regarding food, beverage and service.
• Aware of service flow, dining time/hours, and adjust guest's individual needs.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Communicate guest orders including any special needs or requests to the kitchen.
• Coordinate food timings; check completed kitchen orders with the guest's original order; transport items to the guest table in a timely manner to ensure proper food quality.
• Properly and accurately close guest checks; process cash and credit card payments.
• Breakdown, clean and set-up of tables, buffets, and food stations.
• Assist with bartending when needed.

Skills:

1. 1-4 years related experience and/or training.
2. Available to work opening & closing shifts, holidays and long shifts if necessary. Must be available to work weekends and have flexible shift availability.
3. Must be able to deal with guests in a professional manner, maintain a professional appearance and have a strong sense of urgency.
4. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
5. Ability to speak effectively before groups of customers or employees of organization.
6. ServSafe and Basset certifications required.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. WE DO NOT DISCRIMINATE WITH REGARD TO RACE, SEX, SEXUAL ORIENTATION, SEXUAL PREFERENCE, COLOR, NATIONAL ORIGIN, CITIZENSHIP, HANDICAP OR DISABILITY, AGE, VETERAN STATUS, MARITAL STATUS, PREGNANCY OR PREGNANCY RELATED MEDICAL CONDITIONS, OR ANY OTHER CATEGORY PROTECTED BY LAW IN REGARD TO ANY EMPLOYMENT DECISIONS.

Source: Hospitality Online