Full Time Housekeeping-Courtyard Rochester

Terratron; Rochester (MN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer matching

Paid time off

Hotel discounts

Job summary

Terratron is seeking an energetic housekeeping associate to clean guest rooms and public spaces to the highest standards in a Rochester, MN hotel environment.

You will vacate, restock, and prepare rooms for guests, while maintaining safety precautions and excellent guest service. This role emphasizes independence, reliability, and teamwork to ensure a welcoming, spotless stay for all visitors.

Qualifications

• Strong time management and multitasking abilities to handle multiple cleaning tasks.
• Excellent communication and courteous customer service with guests and staff.
• High standards of cleanliness and attention to detail in all areas.
• Ability to follow safety procedures and use cleaning chemicals properly.
• Professional, reliable, and able to work independently or in a team.

Responsibilities

• Clean guest rooms, bathrooms, public areas, floors, furniture, and fixtures to standard.
• Vacuum, dust, change linens, make beds, remove trash, mop floors, and replenish supplies.
• Maintain cleanliness, guest service, and room readiness throughout shifts.
• Report maintenance needs, safety concerns, and missing items promptly.
• Follow brand, property, PPE, and housekeeping procedures diligently.
• Organize carts, closets, linens, and laundry areas; assist with laundry tasks as needed.
• Communicate with leadership and front desk about room status and guest needs.
• Support in deep cleaning, inspections, training, or special projects as assigned.
• Adhere to policies and maintain a professional appearance and demeanor.

Skills

Reliability

Time management

Communication skills

Teamwork

Attention to detail

Multitasking

Safety awareness

Job description

Job Summary

Create clean, comfortable guest rooms that help travelers feel welcome and confident in their stay. Housekeeping associates clean guest rooms from top to bottom and maintain cleanliness standards, guest satisfaction, sanitary conditions, supplies, room readiness, and customer service.

Key Duties and Responsibilities

• Clean guest rooms, bathrooms, public areas, floors, furniture, fixtures, windows, and assigned spaces


• Vacuum, dust, change linens, make beds, remove trash, mop floors, and replenish amenities or supplies


• Maintain high standards of cleanliness, guest service, and room readiness


• Report maintenance needs, safety concerns, room status updates, and lost and found items


• Use cleaning supplies, chemicals, and equipment safely and appropriately


• Follow brand, property, PPE, key control, and housekeeping procedures


• Organize carts, closets, linens, supplies, laundry areas, and workspaces


• Communicate with housekeeping leadership, front desk, maintenance, and management about room readiness or concerns


• Assist with laundry, deep cleaning, public areas, inspections, training, or special projects as assigned


• Work independently while supporting a positive team environment


• Adhere to company policies, standards, procedures, and property-specific expectations


• Extend professionalism to guests, residents, customers, clients, vendors, and associates


• Be proactive, prompt, dependable, and attentive to detail


• Act with integrity, demonstrate teamwork, and maintain the spirit to serve


• Maintain a clean, professional appearance and be in uniform as assigned


• Understand and follow basic safety, security, and emergency procedures


• Support a culturally diverse workplace and comply with applicable Federal and State laws


• Assist in other departments or property-specific tasks as business needs require

Who Are You?

• You are professional, courteous, and service-focused


• You are reliable, self-motivated, and responsible with time management


• You are highly dependable and organized with the ability to multi-task


• You can communicate verbally and in writing


• You act with integrity and have the spirit to serve


• You are motivated and able to work independently


• You have high standards of cleanliness and guest service

Essential Skills and Experience

• Reliable, self-motivated, and responsible time management


• Strong oral and written communication skills


• Ability to work independently and as part of a team


• Ability to multitask, stay organized, and adapt to business needs


• High cleanliness standards and ability to follow room, public area, laundry, or sanitation procedures


• Can understand oral and written instructions


• Adhere to guidelines and proper use of Personal Protective Equipment (PPE)


• Ability to lift up to 50 pounds and 20 pounds overhead where required by the position


• Flexible scheduling may be required based on business needs, including weekends, holidays, days, evenings, and nights


• Ability to work with cleaning chemicals and work safely per Federal, State, Terratron, and Brand policies

Benefits Overview

Competitive benefits package with a variety of benefits and perks available based on eligibility

• Medical, dental, vision, and life insurance options for eligible full-time associates


• 401(k) with employer matching


• Paid time off, sick time off, and volunteer time off


• Hotel discounts worldwide for eligible associates


• Additional voluntary supplemental benefits


• 50% discount at all Terratron food and beverage outlets


• Now offering On-Demand Pay!

This job description provides a general overview of the role and is not intended to include all duties or responsibilities. Job duties, responsibilities, and requirements may be modified, expanded, or reassigned at any time, with or without notice, to meet business needs. Terratron, Inc. is an equal opportunity employer and is committed to providing reasonable accommodations in accordance with applicable federal, state, and local laws.