Houseperson

Terratron; Rochester (MN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Paid Time Off

Hotel Discounts

On-Demand Pay

Job summary

Terratron in Rochester, MN is seeking a Houseperson to maintain clean, welcoming spaces for guests. You will clean guest rooms, public areas, and back-of-house spaces, stock supplies, and follow safety procedures.

You must be reliable, able to multitask, and maintain high cleanliness standards; the role requires teamwork and occasional lifting of up to 50 pounds. Flexible scheduling including weekends and evenings is expected.

Qualifications

• Reliable, self-motivated and punctual
• Strong oral and written communication skills
• Ability to work independently and as part of a team
• Flexible scheduling including weekends, holidays, days, evenings, and nights
• Ability to lift up to 50 pounds and perform physical tasks

Responsibilities

• Clean guest rooms, bathrooms, public areas, floors, furniture, fixtures, windows, and assigned spaces
• Vacuum, dust, change linens, make beds, remove trash, mop floors, and replenish amenities or supplies
• Maintain high standards of cleanliness, guest service, and room readiness
• Report maintenance needs, safety concerns, room status updates, and lost and found items
• Use cleaning supplies, chemicals, and equipment safely and appropriately
• Follow brand, property, PPE, key control, and housekeeping procedures
• Organize carts, closets, linens, supplies, laundry areas, and workspaces
• Communicate with housekeeping leadership, front desk, maintenance, and management about room readiness or concerns
• Assist with laundry, deep cleaning, public areas, inspections, training, or special projects as assigned
• Work independently while supporting a positive team environment
• Adhere to company policies, standards, procedures, and property-specific expectations
• Extend professionalism to guests, residents, customers, clients, vendors, and associates
• Be proactive, prompt, dependable, and attentive to detail
• Act with integrity, demonstrate teamwork, and maintain the spirit to serve
• Maintain a clean, professional appearance and be in uniform as assigned
• Understand and follow basic safety, security, and emergency procedures
• Support a culturally diverse workplace and comply with applicable Federal and State laws
• Assist in other departments or property-specific tasks as business needs require

Skills

Time management

Communication skills

Independence

Multitasking

Attention to cleanliness

Job description

Job Summary

Help create clean, comfortable, and welcoming spaces for guests as a Houseperson. The Houseperson maintains public areas by cleaning restrooms, floors, windows, lobby areas, corridors, trash, supplies, and other housekeeping needs throughout the property.

Key Duties and Responsibilities

• Clean guest rooms, bathrooms, public areas, floors, furniture, fixtures, windows, and assigned spaces
• Vacuum, dust, change linens, make beds, remove trash, mop floors, and replenish amenities or supplies
• Maintain high standards of cleanliness, guest service, and room readiness
• Report maintenance needs, safety concerns, room status updates, and lost and found items
• Use cleaning supplies, chemicals, and equipment safely and appropriately
• Follow brand, property, PPE, key control, and housekeeping procedures
• Organize carts, closets, linens, supplies, laundry areas, and workspaces
• Communicate with housekeeping leadership, front desk, maintenance, and management about room readiness or concerns
• Assist with laundry, deep cleaning, public areas, inspections, training, or special projects as assigned
• Work independently while supporting a positive team environment
• Adhere to company policies, standards, procedures, and property-specific expectations
• Extend professionalism to guests, residents, customers, clients, vendors, and associates
• Be proactive, prompt, dependable, and attentive to detail
• Act with integrity, demonstrate teamwork, and maintain the spirit to serve
• Maintain a clean, professional appearance and be in uniform as assigned
• Understand and follow basic safety, security, and emergency procedures
• Support a culturally diverse workplace and comply with applicable Federal and State laws
• Assist in other departments or property-specific tasks as business needs require

Who Are You?

• You are professional, courteous, and service-focused
• You are reliable, self-motivated, and responsible with time management
• You are highly dependable and organized with the ability to multi-task
• You can communicate verbally and in writing
• You act with integrity and have the spirit to serve
• You are motivated and able to work independently
• You have high standards of cleanliness and guest service

Essential Skills and Experience

• Reliable, self-motivated, and responsible time management
• Strong oral and written communication skills
• Ability to work independently and as part of a team
• Ability to multitask, stay organized, and adapt to business needs
• High cleanliness standards and ability to follow room, public area, laundry, or sanitation procedures
• Can understand oral and written instructions
• Adhere to guidelines and proper use of Personal Protective Equipment (PPE)
• Ability to lift up to 50 pounds and 20 pounds overhead where required by the position
• Flexible scheduling may be required based on business needs, including weekends, holidays, days, evenings, and nights
• Ability to work with cleaning chemicals and work safely per Federal, State, Terratron, and Brand policies

Benefits Overview

Competitive benefits package with a variety of benefits and perks available based on eligibility

• Medical, dental, vision, and life insurance options for eligible full-time associates
• 401(k) with employer matching
• Paid time off, sick time off, and volunteer time off
• Hotel discounts worldwide for eligible associates
• Additional voluntary supplemental benefits
• 50% discount at all Terratron food and beverage outlets
• Now offering On-Demand Pay!

This job description provides a general overview of the role and is not intended to include all duties or responsibilities. Job duties, responsibilities, and requirements may be modified, expanded, or reassigned at any time, with or without notice, to meet business needs. Terratron, Inc. is an equal opportunity employer and is committed to providing reasonable accommodations in accordance with applicable federal, state, and local laws.