Full-time Housekeeping Attendant

Kaizen Lab Inc.; City of Frankenmuth (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Housekeeper to join their team. In this role, you will ensure that guest rooms are impeccably cleaned and maintained, providing exceptional service that exceeds guest expectations. Your attention to detail and commitment to cleanliness will play a vital role in enhancing the guest experience. If you have a passion for hospitality and a positive attitude, this opportunity is perfect for you. Join a supportive team where your contributions are valued and make a meaningful impact on guests' stays.

Qualifications

• 1+ year of guestroom housekeeping experience in a hotel setting.
• Ability to lift up to 50 lbs and stand for 8+ hours.

Responsibilities

• Thoroughly clean guest rooms and bathrooms according to established standards.
• Provide exceptional service to guests and maintain cleanliness.

Skills

Guest Service

Attention to Detail

Physical Stamina

Teamwork

Education

High School Diploma or Equivalent

Tools

Cleaning Equipment

Job description

FUNCTION:

Under general supervision, cleans and maintains guestrooms for occupancy according to standards and procedures established by the Bavarian Inn Lodge. Seeks out opportunities to provide exceptional guest service. This is accomplished by training employees to greet all guests in a warm and friendly manner, training employees to be courteous to our guests and fellow employees, and setting an example for all co-workers. This is performed on a daily basis.

WORK PERFORMED:

1. Thoroughly cleans guest rooms and bathrooms as assigned, including floors, walls, windows and sills, patio glass and balcony, closets, tubs, furniture, and fixtures according to Bavarian Inn Lodge Housekeeping Department standards and procedures; checks blankets, bedspreads, and mattresses daily; changes if necessary. Moves and vacuums under furniture, flips mattresses and cleans hallways. Completes ‘Special Job’ duties on Linen Report Sheets.
2. Advises Housekeeping Supervisor/Lead immediately of repair and maintenance needs.
3. Reports to Housekeeping Supervisor/Lead and tags all items found anywhere on property. Turns in anything of value (Jewelry, phones, laptops, credit cards) to a Housekeeping Supervisor or Lead immediately.
4. Collects all card keys in guest rooms, turns them in at end of shift to Housekeeping Supervisor/Lead. Accepts responsibility for all card keys in possession.
5. Completes daily Housekeeping Linen Report Sheets; notes any missing linen or needed repairs. Gives report to Housekeeping Supervisor/Lead at end of day.
6. Advises Housekeeping if status of guestroom is not as reported on Housekeeping Record Sheet. Checks vacant rooms and takes the necessary steps and time to correct any discrepancies. Notifies Lead or Supervisor when there are problems.
7. Maintains Housekeeping cart and storage area. Assumes responsibility for careful use of supplies.
8. Attends monthly departmental meetings.
9. Maintains a clean and sanitary work area at all times and follows all the requirements for personal cleanliness.
10. Works in a safe manner at all times and eliminates or reports unsafe conditions.
11. Does not participate in or encourage gossip.
12. Provides exceptional service to guest expectations daily. Must have a desire to make others happy, having a positive attitude, being the best you can at this job, and anticipating the guests’ needs.
13. Does not jeopardize the reputation of the Lodge or any other employee by becoming involved in questionable situations.
14. Performs other duties as assigned or directed.

BASIC QUALIFICATIONS:

• Must have a minimum of 1 year of previous guestroom housekeeping experience in a hotel.
• Ability to go on ladders.
• Ability to stand, reach, bend and kneel for 8+ hour shifts.
• Ability to push/pull equipment with a 10 lb+ force.
• Ability to lift up to 50 lbs.
• Good personal hygiene.
• Knowledge of area and local attractions.