Full-Time Housekeeper/Room Attendant- Hotel Magdalena

Bunkhouse; Austin (TX); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with company match

Free room nights

Paid Time Off

Headspace wellbeing

Retail discounts

Job summary

Hotel Magdalena is seeking a Housekeeper to maintain the cleanliness of guest rooms, public areas, Back of House, exterior spaces and linens in accordance with our standards and health guidelines.

The role requires strong communication, conflict-resolution skills, and a clear understanding of company policies. You will help uphold our culture and ensure guest satisfaction while coordinating with other departments for room readiness and safety.

Qualifications

• Good communication skills and the ability to resolve conflicts.
• Thorough understanding of company policies and procedures.
• Ability to work in a team and maintain guest-focused service.

Responsibilities

• Complete in-room checklists for assigned rooms.
• Clean guest rooms, public spaces, exteriors and back of house daily.
• Maintain linen inventories and cleaning supplies per par levels.
• Report deficiencies and assist in special projects as needed.
• Maintain safety and cleanliness standards and coordinate with departments.

Skills

Communication

Conflict resolution

Policy adherence

Education

High school education preferred

Job description

The Opportunity:

A Housekeeper is responsible for the cleanliness of the property including guest rooms, public areas, Back of House, exterior public space, and linens. Housekeepers will follow the policies, standards and guidelines established by Bunkhouse, the Department of Health, and any other applicable government agencies.

Organization - Hotel Magdalena

Summary

The Opportunity:

A Housekeeper is responsible for the cleanliness of the property including guest rooms, public areas, Back of House, exterior public space, and linens. Housekeepers will follow the policies, standards and guidelines established by Bunkhouse, the Department of Health, and any other applicable government agencies.

The person in this position must have good communication skills, the ability to resolve conflict, and a thorough understanding of company policies, procedures and expectations.

A Housekeeper must develop and maintain the company’s culture, values and reputation in the public eye, and with all team members, guests, vendors and partners.

Who We Are:

The grounds of Hotel Magdalena and Hotel Saint Cecilia are steeped in history from a not-so-distant past—originally home to the 1950s and 1960s hotspot, the Terrace Motor Hotel, a premier mid-century motor lodge boasting over 300 rooms and a poolside restaurant and lounge hosting musical acts.

Today we honor our heritage with a host of events and programming that reflect our musical lineage and the easy days of lake life. From clandestine concerts to visiting chefs, our lawn aims to serve as South Congress’ backyard.

Hotel Magdalena’s 89 rooms are highlighted by the Texas sun at sunrise and sunset thanks to thoughtfully placed windows. For both comfort and visual pleasure, guests can enjoy a custom walnut built-in bed and desk, Sferra bed linens, Santa & Cole lamps, and Spanish tile in four bold colorways. The SANTAL 33 scented bath amenities from Le Labo Fragrances are crafted with notes of cardamom, iris, violet, and smoking wood.

We’re Proud to Offer Exceptional Benefits, which Include:

• Medical, Dental, Vision, 401K with company match


• Free room nights, Discounted and Friends & Family Room Rates


• Generous Paid Time Off


• Work-life benefits including wellbeing initiatives such as a complimentary Headspace


• Discounts at various retailers – Apple , AT&T, Verizon, Headspace and many more!

Key Responsibilities:

• Responsible for completing an in-room checklist for each room you are assigned


• Notify Housekeeping Supervisor and/or immediate supervisor about any guest rooms that need to be placed out of order for maintenance concerns


• Responsible for cleaning of guest rooms, public spaces, exteriors and Back of House daily


• Continually maintain inventory of linens, cleaning supplies and guest amenities to ensure adequate supplies in accordance with established par levels and timeframe


• Maintain the storage rooms with at least one (1) par clean at all times


• Report and correct any deficiencies noted in guest rooms or public areas to the appropriate individuals


• Assist in the timely completion of all projects including mattress rotation, window washing, deep cleanings, etc.


• Assist in implementation of special projects


• Maintain a positive relationship with employees and guests


• Maintain constant communication between all departments (i.e. room status)


• Promote and encourage guest name recognition at all times


• Possess knowledge of all guest services and amenities


• Ensure all calls are answered in a courteous, professional and efficient manner


• Maintain a high level of cleanliness and safety in the work area


• Maintain an increased awareness of safety issues throughout the property


• Keep abreast of safety and OSHA requirements


• Be familiar with all safety and emergency procedures


• Attend all relevant meetings


• Adhere to all standards of operations, policies and procedures, manuals, memos and oral instructions

Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.

Qualifications:

• High school education preferred


• Open availability needed (AM, PM, weekends, holiday)


• One (1) year related experience in hospitality or service industry


• Must be able to speak, read, write and understand the primary language(s) of the workplace


• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals


• Ability to write routine reports and correspondence


• Ability to speak effectively before groups of employees or guests

Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career?

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.