Full-Time Hospital Services Swing Technician (Floater)

WM (Waste Management); Washington (District of Columbia); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Stock purchase plan

401(k) matching

Paid vacation

Job summary

Waste Management seeks a Hospital Services Swing worker to travel between healthcare facilities, proactively collecting and exchanging waste containers for WMHS programs such as Sharps, Pharmaceutical Waste, and Document Management.

The role involves supporting supervisors, covering schedules across multiple sites, and occasional installations. Requires immunization compliance and a valid driver's license, with lifting and manual handling responsibilities.

Qualifications

• Requires on-site presence at WMHS customer locations and immunization compliance.
• 2 years industry-related customer service experience or equivalent.
• Driver's license required.

Responsibilities

• Back up Hospital Services Technicians, travel between facilities to monitor, collect, and exchange waste containers for WMHS programs.
• Interact professionally with onsite staff to meet or exceed service expectations.
• Maintain a rigid collection and service schedule and assist with installs as needed.

Skills

Customer service

Communication

Team support

Education

High School Diploma or GED

Job description

Stericycle is now part of WM. To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release.

Job Summary

Under management's direction, the Hospital Services Swing worker travels between customer healthcare facilities providing on-site proactive collection and exchange waste containers for various WMHS programs. This includes, but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities. Fills in for other Team Members who are on vacation, sick, leave, etc. Assists Supervisor, as needed, covers schedules and locations, which may vary based on coverage required.

Essential Duties and Responsibilities

• Primary back up for Hospital Services Technicians. Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various WMHS programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Shredding. Installs product, resurvey accounts and assists Supervisor in asset/inventory management.
• Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded. May travel to customers in assigned area to proactively resolve customer service questions and issues.
• Maintains a rigid collection and service schedule. May assist with installs as required.
• Communicates duty status on a defined scheduled.
• Perform other duties and responsibilities, as assigned.
• Position requires extensive lifting, walking, bending, and pushing. Must be able to lift up to 55 pounds and push and/or pull carts weighing as much as 500 pounds

Qualifications

Required Qualifications

• This position requires on-site presence at WMHS customer locations and compliance with all mandatory immunization requirements imposed by such customers, and
• 2 years industry related experience in a customer service capacity preferred, or the equivalent in related work experience, demonstrating strong communication skills and tact in providing superior customer service in a variety of settings and situations or preferred education requirement
• Driver's License

Preferred Qualifications

• High School Diploma or GED (accredited)

Physical Requirements

• Standing
• Walking
• Sitting
• Lifting
• Pushing
• Pulling
• Climbing
• Balancing
• Stooping
• Kneeling
• Crouching
• Reaching
• Grasping
• Talking
• Hearing
• Repetitive Motions
• Eye/Hand/Foot Coordination

Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Schedule

Start Time: 4am
Monday - Friday
Multiple Hospital throughout Maryland, Northern Virginia, and Washington, DC.
Parking Reimbursed
Mileage Reimbursed. Certain Conditions apply.
Schedule subject to change to meet customer needs.

Pay

The expected base pay range for this on-site]position is 24.00 . This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location.

Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.