Full-Time Home Care & Hospice Virtual Care Coordinator RN

Trinity Health At Home; Columbus (OH); Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Short- and long-term disability

403(b) retirement plan with employer  

Generous paid time off

Tuition reimbursement up to $5,250/yr

Mileage Reimbursement

Comprehensive onboarding and oriented

Job summary

Trinity Health At Home is seeking a Virtual Care Coordinator RN to deliver telehealth hospice care and coordinate individualized care plans for patients and families from a remote setting.

The role involves monitoring patient conditions, guiding field staff, and providing education to patients, families, and caregivers through virtual platforms. Strong RN experience, BSN, and Epic EMR familiarity are required.

Qualifications

• 5+ years of Home Care, Hospice, ER and/or Triage RN Experience.
• Active RN license in a Compact State (eNLC).
• BSN required by an approved Nursing education program.
• Proficiency in Epic or Home Care EMR Experience.
• Strong communication and interpersonal skills to build rapport with patients and families virtually.
• Ability to work independently and as a part of collaborative remote team.
• Able to adapt to rapid changes to meet business/department needs.
• Patient/Customer Service Experience.

Responsibilities

• Conduct virtual assessments and monitor patients' conditions remotely.
• Develop and coordinate individualized care plans in collaboration with the interdisciplinary team.
• Provide virtual education and support to patients, families, and caregivers regarding symptom management and end-of-life care.
• Liaise with field nurses, physicians, social workers, and other team members to ensure comprehensive care delivery.
• Respond promptly to urgent virtual consults and triage patient needs effectively.
• Utilize telehealth technology to conduct regular check-ins and follow-ups with patients and families.

Skills

Strong communication skills

Independent work

Remote patient interaction

Compassionate care

Telehealth coordination

Education

BSN

RN license (Compact State)

Epic/Home Care EMR experience

Tools

Epic EMR

Home Care EMR

Job description

Hours/Schedule

Monday-Friday 4:00pm-12:30am EST w/every 3rd weekend rotation

Employment Type

Full time

Home Care & Hospice Virtual Care Center Coordinator Registered Nurse (RN)

Build a Career. Make a Difference. Love Where You Work.

As a Virtual Care Coordinator RN, you will play a pivotal role in delivering telehealth hospice care, ensuring that patients and their families receive personalized support during critical moments. Utilizing virtual platforms, you will monitor patient conditions, coordinate care plans, and provide real-time guidance to field staff and caregivers.

Why Join Us?

Start Here. Grow Here. Stay Here.

What You Can Expect

• Consistent & Reliable Workloads - Predictable schedules with steady assignments—no scrambling for hours.
• Supportive, Nurse-Led Leadership - Accessible managers who understand the business needs and have your back.
• Real Career Growth Opportunities - Nearly every leader here started in a field role—advance clinically or step into leadership.
• Epic EHR System - Efficient documentation and seamless care coordination—less time charting, more time caring.
• Fast, Respectful Hiring Process - Quick interviews and timely offers because your time deserves respect.
• Meaningful 1:1 Patient Care - Build real relationships and see the direct impact of your work every day.

What You Will Do

• Conduct virtual assessments and monitor patients' conditions remotely.
• Develop and coordinate individualized care plans in collaboration with the interdisciplinary team.
• Provide virtual education and support to patients, families, and caregivers regarding symptom management and end-of-life care.
• Liaise with field nurses, physicians, social workers, and other team members to ensure comprehensive care delivery.
• Respond promptly to urgent virtual consults and triage patient needs effectively.
• Utilize telehealth technology to conduct regular check-ins and follow-ups with patients and families.

Benefit Highlights

• Medical, dental, and vision coverage starting Day One
• Short- and long-term disability
• 403(b) retirement plan with employer match
• Generous paid time off
• Tuition reimbursement up to $5,250/year
• Mileage Reimbursement
• Comprehensive onboarding and individualize orientation program

Minimum Qualifications

• 5+ years of Home Care, Hospice, ER and/or Triage RN Experience
• Active RN license in a Compact State (eNLC)
• BSN required by an approved Nursing education program.
• Proficiency in Epic or Home Care EMR Experience
• Strong communication and interpersonal skills to build rapport with patients and families virtually
• Ability to work independently and as a part of collaborative remote team
• Able to adapt to rapid changes to meet business/department needs
• Patient/Customer Service Experience

About Trinity Health At Home

Trinity Health At Home is a national home care, hospice and palliative care organization serving communities across 11 states.

As a faith-based, not‑for‑profit agency, we are committed to caring for patients and families in the place they feel most comfortable—at home. Our services include skilled nursing, physical, occupational and speech therapy and medical social work.

We Are

• Medicare‑Certified
• Joint Commission Accredited
• A Reputation.com 800 Award Winner 2025 & 2026

Learn more at TrinityHealthAtHome.org/Michigan.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.