Full Time Greeter

ImageCare Centers; West Orange (NJ); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

ImageCare Radiology in New Jersey is hiring a Full-Time Greeter to welcome patients and oversee the waiting area. You will assist with door entry and guide elderly patients with iPads during check-in, while collaborating with staff to maintain smooth operations.

The role requires strong communication, a friendly demeanor, and a service-oriented attitude in a healthcare setting. Training provided; Monday–Friday schedule with alternating Saturdays in an outpatient environment.

Qualifications

• Previous customer service or hospitality experience, preferably in healthcare.
• Strong interpersonal and communication skills, especially with the elderly.
• Comfortable using iPads or tablets to assist patients.

Responsibilities

• Serve as the first point of contact for patients entering the waiting room.
• Maintain a clean, comfortable waiting room and calming atmosphere.
• Open doors for patients, especially for elderly or mobility-challenged individuals.
• Assist patients with navigating iPads for check-in and queries.
• Address immediate needs and keep patients informed about next steps.
• Collaborate with clinical and administrative teams to ensure smooth patient flow.
• Maintain confidentiality and HIPAA compliance.
• Perform other related duties as required.

Skills

Customer service

Interpersonal skills

Communication skills

Tech-savvy (iPads)

Job description

Join Our Team at ImageCare Radiology!

At ImageCare Radiology, we offer a wide range of diagnostic imaging services across 20+ locations in Northern and Central New Jersey. Our outpatient centers provide affordable, high-quality care in a patient-focused environment. Join our growing team and help us deliver exceptional medical imaging while advancing your career in a supportive, dynamic setting. Be part of a team that values your skills and contributions!

Schedule: Monday - Friday 9:30am - 6:00pm with alternating Saturdays

GENERAL DESCRIPTION OF POSITION

We are seeking an enthusiastic and friendly Full-Time Greeter to join our team! As a Greeter, you will be the first point of contact for our patients, ensuring a seamless, welcoming, and comfortable experience at ImageCare Radiology. Responsible for managing the waiting room ambiance, assisting with door entry, and guiding elderly patients with iPads, the Greeter enhances the patient experience at every touchpoint. This compassionate, detail-oriented individual must have strong communication skills, a friendly demeanor, and the ability to collaborate with both patients and staff to maintain smooth operations.

ESSENTIAL DUTIES AND RESPONSIBILITES

1. Serve as the first point of contact for all patients entering the waiting room.
2. Enhance the waiting room ambiance by maintaining cleanliness, comfort, and a soothing environment to ensure a pleasant and calm atmosphere for patients.
3. Open doors for patients as they arrive, offering a helping hand to those in need, especially for elderly or mobility-challenged individuals.
4. Assist patients, especially those from the aging population, with navigating iPads for check-in or any tech-related queries, guiding them through the process in a patient, clear, and understanding manner.
5. Facilitate a positive patient experience by addressing immediate needs, answering questions, and keeping patients informed about the next steps.
6. Collaborate with clinical and administrative teams to ensure seamless patient flow and promptly address any concerns.
7. Ensure confidentiality and security of patient information in accordance with HIPAA guidelines and company policies.
8. Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

Previous customer service or hospitality experience, preferably in a healthcare or clinical setting.

Strong interpersonal skills with a natural ability to engage with and assist patients, particularly the elderly or those requiring additional help. Comfortable with technology, specifically iPads or tablets, with the ability to guide others in using them.

BENEFITS:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

ABILITY TO RELOCATE/COMMUTE:

• West Orange, NJ 07840: Reliably commute or planning to relocate before starting work (Required)

Flu Vaccination & Proof of MMR Requirement:

It is ImageCare's Company Policy that all personnel must be vaccinated with the MMR and the yearly flu shot.

ImageCare Centers provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.