Full-time Front Desk Medical Receptionist (Frisco)

Aspire Allergy & Sinus; Frisco (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Generous Paid Time Off and 10 Paid Holidays

Free Allergy Testing and Discounted Treatments

401(k) + Generous Employer Match

Gym Membership Discount

Job summary

A medical practice in Frisco, TX, is seeking a full-time Front Desk Medical Receptionist. This role involves greeting patients, managing appointments, and assisting with medical records and administration. Candidates should have healthcare experience, customer service skills, and be willing to learn injection administration. Generous benefits and a supportive team environment are offered.

Qualifications

• 6+ months of front desk receptionist experience, preferably in the Healthcare industry.
• Flexibility to travel within assigned region.
• Must be willing to administer injections.

Responsibilities

• Greet and direct patients with a friendly demeanor.
• Collect patient payments for appointments.
• Record patient health information accurately.

Skills

Customer service skills

Communication

Basic medical terminology

Education

Medical Assistant Certificate

Current CPR Certification

Job description

Overview

Full-time Front Desk Medical Receptionist (Frisco) role at Aspire Allergy & Sinus. The Front Office Medical Assistant is a vital part of our clinical staff in our mission to cure patients who suffer from allergy and sinus problems. They will deliver a memorable experience for our patients with each interaction they have, ensuring patient comfort and satisfaction are top of mind. They will practice precision everywhere including completing allergy tests, administering injections and entering patient information into our EMR. They will share responsibility with the front desk team, collecting payment and scheduling follow ups as needed. They will exemplify integrity in everything that they do, always doing what is best for our team and our patients.

Department: Clinical Support

Location: Frisco, TX

Clinic Locations: 9191 Kyser Way Building 3, Suite A, Frisco, TX 75033

Clinic Schedule & Hours: Monday: 8:00am - 5:00pm; Tuesday: 8:00am - 5:00pm; Wednesday: 8:00am - 5:00pm; Thursday: 8:00am - 5:00pm; Friday: 8:00am - 12:00pm

What You'll Be Doing

• Greeting, welcoming, and directing patients and visitors appropriately with a friendly demeanor.


• Reaching out to insurance providers to obtain CT authorizations.


• Collecting patient payments for outstanding balances and current appointments.


• Answering all incoming phone calls and providing accurate information & resources.


• Rescheduling follow-up appointments through our scheduling software.


• Recording patient health information accurately into the EHR system which includes insurance information, demographic information, referral source, contact information, and PCP information.


• Being familiar with our Electronic Health Record (EHR) Practice Management Platform


• Preparing and organizing patient paperwork for upcoming appointments.


• Scanning and attaching patient records or documents into their charts.


• Monitoring incoming pharmacy shipments to prepare for patient pick-up.


• Conducting weekly bank deposits, if warranted, depending on your region.


• Checking incoming mail and processes accordingly.


• Ensuring all of the end-of-day reports and logs are accurate and complete.


• Stocking the front desk, waiting room, and break room with the necessary supplies.


• Scheduling Drug Rep lunches if approved by the provider.


• Requesting Medical Records from outside providers.


• Assisting in coordinating allergen vial transfers.


• Possess willingness to be cross-trained in a variety of both front and back-office duties to provide full-cycle clinic support. This includes but is not limited to:
  
  
  
  • Administer subcutaneous and intramuscular injections or, at the very least, complete double checks to ensure dosing is correct for our Medical Assistants.
  
  
  • Perform Drop Pick Up appointments with patients starting sublingual immunotherapy ("SLIT")
  
  
  • Check testing boards for Medical Assistants to ensure accuracy of the allergens being tested.
  
  
  • Check patients' vitals when needed.
  
  
  
  

Requirements

• 6+ months of front desk receptionist experience (preferably in the Healthcare industry)


• Highly prefer a Medical assistant background


• Flexibility to travel within assigned region


• Must be willing to administer injections

Preferred education and experience

• Medical Assistant Certificate, vocational nurse license or related experience


• Current CPR Certification

Skills & Knowledge

• Must have basic knowledge of medical terminology


• Must possess exceptional customer service skills


• Must be able to effectively and clearly communicate


• Must possess the ability to maintain effective working relationship with patients, medical staff and the public


• Must possess the ability to react calmly and effectively in a difficult or emergent situation (eg. Deescalate)

Benefits

• Medical, Dental and Vision Insurance.


• Generous Paid Time Off and 10 Paid Holidays


• Free Allergy Testing and Discounted Treatments


• 401(k) + Generous Employer Match


• Gym Membership Discount

Aspire Allergy & Sinus is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.