Full-Time Front Desk Medical Receptionist (DFW North/Keller/Grapevine Area)

Aspire Allergy & Sinus; Dallas (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid holidays

Free allergy testing

401(k) match

Gym discount

Job summary

Aspire Allergy & Sinus in Dallas, TX is seeking a Full-Time Front Desk Medical Receptionist to greet patients, collect payments, and schedule follow-ups across Keller, Grapevine, and Flower Mound clinics. The role supports entry of patient information into our EMR and coordination with the front desk team.

Ideal candidates have at least 6 months of front desk experience, prefer a Medical Assistant background, and excel in customer service and communication.

Qualifications

• 6+ months of front desk receptionist experience (preferably in healthcare)
• Medical Assistant background preferred
• Flexibility to travel within assigned region

Responsibilities

• Greet and direct patients and visitors with a friendly demeanor
• Reach out to insurance providers to obtain CT authorizations
• Collect patient payments for balances and current appointments
• Answer incoming calls and provide accurate information and resources
• Schedule follow-ups through scheduling software
• Enter patient information into the EHR/EMR system accurately
• Prepare and organize patient paperwork for appointments
• Monitor and manage pharmacy shipments for patient pickup
• Ensure end-of-day reports and logs are accurate
• Stock front desk, waiting room, and break room supplies
• Coordinate drug rep lunches if applicable
• Request medical records from outside providers
• Assist in allergen vial transfers coordination
• Cross-train in medical assistant duties such as injections and vitals

Skills

Front desk experience

Customer service

Medical terminology

Communication skills

Patient scheduling

Education

Medical Assistant Certificate

Vocational Nurse license

Tools

EMR/EHR software

Scheduling software

Job description

Full-Time Front Desk Medical Receptionist (DFW North/Keller/Grapevine Area)

Department: Clinical Support

Employment Type: Permanent - Full Time

Location: Dallas , TX

Reporting To: Jennifer Dunkin

Description

The Aspire Front Office Medical Receptionist is a vital part of our clinical staff in our mission to cure patients who suffer from allergy and sinus problems. They will deliver a memorable experience for our patients with each interaction they have, ensuring patient comfort and satisfaction are top of mind. They will practice precision everywhere including completing allergy tests, administering injections and entering patient information into our EMR. They will share responsibility with the front desk team, collecting payment and scheduling follow ups as needed. They will exemplify integrity in everything that they do, always doing what is best for our team and our patients.

Clinic Locations:
Keller Clinic: 940 Keller Pkwy, Suite 250, Keller, TX, 76248, USA
Grapevine Clinic: 2305 Grapevine Mills Cir. E, Grapevine, TX, 76051, USA
Flower Mound Clinic: 3170 Justin Rd #403, Highland Village, TX, 75077, USA

Clinic Schedule & Hours:
Monday: 8:00AM - 5:00PM (Keller)
Tuesday: 8:00AM - 5:00PM (Grapevine)
Wednesday: 8:00AM - 5:00PM (Flower Mound)
Thursday: 8:00AM - 5:00PM (Flower Mound)

What You'll Be Doing

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Greeting, welcoming, and directing patients and visitors appropriately with a friendly demeanor.
• Reaching out to insurance providers to obtain CT authorizations.
• Collecting patient payments for outstanding balances and current appointments.
• Answering all incoming phone calls and providing accurate information & resources.
• Scheduling follow-up appointments through our scheduling software.
• Recording patient health information accurately into the EHR system which includes insurance information, demographic information, referral source, contact information, and PCP information.
• Being familiar with our Electronic Health Record (EHR) Practice Management Platform
• Preparing and organizing patient paperwork for upcoming appointments.
• Scanning and attaching patient records or documents into their charts.
• Monitoring incoming pharmacy shipments to prepare for patient pick-up.
• Checking incoming mail and processes accordingly.
• Ensuring all of the end-of-day reports and logs are accurate and complete.
• Stocking the front desk, waiting room, and break room with the necessary supplies.
• Scheduling Drug Rep lunches if approved by the provider.
• Requesting Medical Records from outside providers.
• Assisting in coordinating allergen vial transfers.
• Must be willing to cross-train in medical assistant responsibilities to support full-cycle clinic operations. Medical assistant duties include, but are not limited to:

• Allergy injections.
• Taking patient vitals.
• Rooming patients.
• Review Medical Assistant testing boards to ensure allergen accuracy.

Requirements

• 6+ months of front desk receptionist (preferably in the Healthcare industry)
• Highly prefer a Medical assistant background
• Flexibility to travel within assigned region

Preferred education and experience:

• Medical Assistant Certificate, vocational nurse license or related experience
• Current CPR Certification

Skills & Knowledge

• Must have basic knowledge of medical terminology
• Must possess exceptional customer service skills
• Must be able to effectively and clearly communicate with others to exchange information effectively
• Must possess the ability to maintain effective working relationship with patients, medical staff and the public
• Must possess the ability to react calmly and effectively in a difficult or emergent situation
• Requires manual dexterity sufficient to operate a computer/keyboard at (50) wpm, calculator, telephone, copier and fax
• Requires the ability to operate a motor vehicle to travel between clinics

What Benefits do we offer Aspire Employees?

• Medical, Dental and Vision Insurance.
• Generous Paid Time Off and 10 Paid Holidays
• Free Allergy Testing and Discounted Treatments
• 401(k) + Generous Employer Match
• Gym Membership Discount

+ More!

Explore More About Aspire

Instagram - https://www.instagram.com/aspireallergy/

LinkedIn - https://www.linkedin.com/company/aspire-allergy/mycompany/

TikTok – https://www.tiktok.com/@aspireallergy

Aspire Allergy & Sinus is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.