Full-Time Front Desk & Guest Services Coordinator

Renaissance of Richfield Assisted Living; Richfield Heights (OH); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

401K

Job summary

Renaissance of Richfield Assisted Living is seeking a friendly Front Desk Receptionist to join our team on a full-time basis. You will greet visitors, answer phones, and perform basic clerical tasks to support operations.

This role requires good PC skills, reliable attendance, and a customer-first approach. We offer a benefits package including medical, dental, vision, PTO, and a 401K. Monday through Friday daytime hours provide a stable schedule.

Qualifications

• Basic PC skills required.
• Experience with copy machines.
• Strong customer service skills.

Responsibilities

• Courteous and cheerful greeting all visitors, members, and families.
• Answers inbound telephone calls professionally and directs the caller to the correct recipient.
• Performs customer service functions by answering member requests and questions.
• Keeps entrance to building neat and tidy and maintains visitor log.
• Makes copies, faxes, scans, and files documents.
• Processes mail.
• Complies with safety regulations and maintain clean and orderly work areas.
• Monitor call light system; monitors front door and maintains visitor log

Skills

Customer service

Phone etiquette

Basic PC skills

Tools

Copy machine

Job description

Renaissance of Richfield Assisted Living is seeking a friendly Front Desk Receptionist to join our team on a full-time basis. You will greet visitors, answer phones, and perform basic clerical tasks to support operations.

This role requires good PC skills, reliable attendance, and a customer-first approach. We offer a benefits package including medical, dental, vision, PTO, and a 401K. Monday through Friday daytime hours provide a stable schedule.