Full-Time Evening Guest Services Specialist

The High Companies; Mechanicsburg (Cumberland County); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) Retirement Plan with company 2%

Vacation accrual

Job summary

High Hotels LTD. in Mechanicsburg, PA is hiring a Full-Time Guest Services Representative to respond to guest needs, manage reservations, and inform guests about local amenities.

The role covers arrivals and departures, operating the front desk switchboard, and handling related financial transactions. The position requires weekend/holiday availability, with a 3:00 PM–11:00 PM shift and a starting rate of $15.72 per hour, plus a $1 premium on weekends.

Qualifications

• High school diploma or GED preferred.
• Ability to work in both a team environment and independently.
• Customer service experience required.
• Strong math, reading, and communication skills.
• Availability to work weekends and holidays is required.

Responsibilities

• Responding to guest requests and inquiries.
• Taking, modifying, and canceling guest reservations.
• Communicating hotel facilities and services to all guests.
• Providing information on the local area and points of interest.
• Assisting guests with arrivals and departures.
• Answering front desk phone.
• Cash handling.

Skills

Customer service

Communication skills

Teamwork

Numerical ability

Weekend availability

Education

High school diploma or GED

Job description

High Hotels LTD. in Mechanicsburg, PA is hiring a Full-Time Guest Services Representative to respond to guest needs, manage reservations, and inform guests about local amenities.

The role covers arrivals and departures, operating the front desk switchboard, and handling related financial transactions. The position requires weekend/holiday availability, with a 3:00 PM–11:00 PM shift and a starting rate of $15.72 per hour, plus a $1 premium on weekends.