Full-Time Evening Guest Services Representative - TownePlace Suites

High Steel Structures LLC; United States; On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Shift premium on weekends

Part-time role

Job summary

High Hotels LTD. is seeking a friendly Guest Services Representative at the TownePlace Suites in Mechanicsburg, PA. You will greet guests, respond to inquiries, assist with arrivals and departures, and manage phone calls and reservations with courteous professionalism.

This part-time role requires weekend and holiday availability, with a weekend shift premium of $1/hour. Starting rate is $15.72 per hour, with opportunities for experience-based increases in a hospitality-focused team.

Qualifications

• High school diploma or GED preferred.
• Experience in customer service or hospitality is beneficial.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Respond to guest requests and inquiries.
• Take, modify, and cancel guest reservations.
• Communicate hotel facilities and services to guests.
• Provide information on the local area and points of interest.
• Assist guests with arrivals and departures.
• Answer front desk phone.
• Handle cash transactions.

Skills

Customer service

Communication

Teamwork

Attention to detail

Education

High school diploma or GED

Job description

Posting Details

• Posted on September 11, 2026

Locations

Showing 1 location

Mechanicsburg, PA 17055, USA

• On-site
• Hotels/Hospitality
• Part-Time
• Requisition #: GUEST007790

Description

At High Hotels, hospitality isn’t just what we do, it’s who we are.

For over 35 years, High Hotels has been raising the bar in hospitality, earning a reputation for standout service and unforgettable stays throughout Pennsylvania and New Jersey.

It all starts with people. A vibrant, team-focused culture fuels every property, creating an environment where careers thrive, and guests feel right at home. With a commitment to growth, positivity, and excellence in every detail, High Hotels continues to be a place where great experiences—for employees and guests alike—aren’t just expected, they’re the standard.

Are you ready To Spread Joy Through Hospitality?

As a Guest Services Representativefor High Hotels LTD., you are required to positively represent the hotel to the guest by responding courteously and efficiently to guest needs, acting as a source of information about the hotel and local area, and assisting guests during arrivals and departure. You will also be responsible for operating the switchboard and handling departmental accounting and financial transactions as they relate to this position.

This position will be located at the TownePlace Suites located in Mechanicsburg, PA

We are seeking a Part-Time Guest Services Representative with availability to work 3:00PM to 11:00 PM on various days, including weekends and holidays.

Weekends include a $1/hr. shift premium!

Starting Rate: $15.72/hr. *Potential to increase based upon experience

Areas of responsibility for our Guest Services Representatives include:

• Responding to guest requests and inquiries.
• Taking, modifying, and canceling guest reservations.
• Communicating hotel facilities and services to all guests.
• Providing information on the local area and points of interest.
• Assisting guests with arrivals and departures.
• Answeringfrontdeskphone.
• Cash handling.

Our next team-member will ideally possess the following educational and work qualifications:

• A high school diploma or general equivalent (GED) preferred.
• The ability to work in both a team environment and independently.
• Customer service experience.
• Strong math, reading, and communication skills.
• Availability to work weekends and holidays is required.

Working for The High Companies:

At High Hotels co-workers always come first. This belief is as strong today as it was when The High Companies was founded over 90 years ago!

• Excellent benefits including medical, dental and vision available for full-time coworkers.
• Access to the High Healthy Rewards program
• Vacation is offered to regular full-time coworkers and is earned annually on your anniversary date. You may carry over a portion of your hours into the next anniversary year.
• 401(k) Retirement Plan with a company match.
• Fun working environment! We feel that work should be fun, and the management teams do all they can to promote a fun working environment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.