Full-Time EFDA Dental Assistant: Expanded Functions

Heartland Dental LLC; Osceola (IN); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Free dental for self and dependents

Life and disability insurance

401(K) retirement plan

Health Savings Account

Bonus opportunity

6 paid holidays and PTO

Continuing education provided

Job summary

Heartland Dental LLC is seeking a full-time Expanded Functions Dental Assistant (EFDA) to support offices in South Bend, Osceola, and Elkhart. You will greet patients, handle front-office tasks, and use Dentrix for scheduling and records while supporting multiple providers.

The role emphasizes accuracy, patient service, and collaboration with the team to implement Heartland Dental systems and ensure smooth daily operations.

Qualifications

• Indiana Radiology license and EFDA training required.
• Dentrix or other dental software experience.
• Knowledge of dental terminology and procedures.
• Experience in fast-paced, customer-centric environments.
• Excellent communication and organizational skills.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties: phones, mail, email, and communications with patients and insurers.
• Utilize Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on claims; verify benefits and coverage.
• Post payments and process accounts receivable; review treatment plan fees.
• Partner with providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Communication

Organization

Customer service

Teamwork

Tools

Dentrix

Job description

Heartland Dental LLC is seeking a full-time Expanded Functions Dental Assistant (EFDA) to support offices in South Bend, Osceola, and Elkhart. You will greet patients, handle front-office tasks, and use Dentrix for scheduling and records while supporting multiple providers.

The role emphasizes accuracy, patient service, and collaboration with the team to implement Heartland Dental systems and ensure smooth daily operations.