Dispatcher

Blackrock Logistics, Inc.; Fontana (CA); Hybrid; USD 42,000 - 66,000; Full time

Job summary

Blackrock Logistics, Inc. is seeking a dispatcher to support the Operations team on 2nd and 3rd shifts. You will assist with route planning, monitor deliveries, and coordinate with Planning and Order Entry to keep trips running smoothly.

The role requires strong communication, MS Word/Excel proficiency, data entry skills, and knowledge of DOT/FMCSA Hours of Service rules. Bilingual Spanish is preferred to serve a diverse customer base.

Qualifications

• Minimum of 1-year dispatching
• In-depth knowledge of dispatch practices and procedures
• Strong current knowledge of DOT & FMCSA Compliance (Hours of Service)
• Knowledge of route and tracking software
• Excellent verbal/written competencies and overall communication effectiveness
• Excellent computer skills in MS Word, Excel, data entry, etc.
• Strong interpersonal skills with the ability to lead and work within a team structure
• Bilingual (Spanish) Preferred

Responsibilities

• Route planning for efficient deliveries and trips
• Customer service and issue resolution
• Troubleshooting operational problems
• Heavy phone usage to coordinate with drivers, planners, and customers

Skills

Dispatching

DOT & FMCSA compliance

Customer service

MS Word & Excel

Data entry

Communication

Bilingual Spanish (preferred)

Tools

Route planning software

Tracking software

Job description

Description

We are growing and looking to hire dispatchers for our 2nd shift and 3rd shift positions. The Dispatcher supports the Operations team, works closely with both Planning and Order Entry departments in efficiently tracking trips and deliveries with utmost accuracy. This position carries out responsibilities in the following functional areas, but not limited to: route planning, customer service, trouble shooting, and heavy phone use.

Requirements

• Minimum of 1-year dispatching
• In-depth knowledge of dispatch practices and procedures
• Strong current knowledge of DOT & FMCSA Compliance (Hours of Service)
• Knowledge of route and tracking software
• Excellent verbal/written competencies and overall communication effectiveness
• Excellent computer skills in MS Word, Excel, data entry, etc.
• Strong interpersonal skills with the ability to lead and work within a team structure
• Bilingual (Spanish) Preferred